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Hair falling outMy hair is falling our more than normal since using your hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiwanna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Superbe couleurBonjour, je viens de faire ma couleur que vous avez choisi pour moi, je suis très contente de votre choix, juste mes cheveux blancs devant ils ont du mal à prendre à part çà la couleur pas trop claire ni trop foncée pour moi. Les produits sentent très bons. Merci beaucoup à vous. Je recommande vivement ce site 12 de 12 personas encontraron este comentario útil. ¿Y tú? |
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EXCELLENT 100% love it....Love my hair! I added a tint of red and it is awesome!! Love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Nadine, thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home. We are so happy to hear you love your color adjustment. We are excited to continue working with you! |
My colorI have been coloring my hair for years. The color always seem to fade and gray too fast. I stumbled upon SalonE and since; I have been in love with my color, it is more vibrant, lasts longer and I get so many compliments! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Pamela, thank you for your feedback! We are so happy to hear we are able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
PerfectExactly the colour I wanted! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ConvenientI enjoy receiving my products by mail. Especially since it's customized 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Patricia! We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We appreciate you taking the time to leave us feedback and look forward to blending your next color soon! |
Color ReviewI love how my colorist got the exact color I have been wanting for a long time. This is so easy to put in your hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Betty, thanks so much for your feedback! We are very happy to hear that you are loving your customized eSalon color, easy color application, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect colorMy adult children tell me that this is the same color they remember my hair being when they were growing up. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Carolyn, thank you for your wonderful review! We are so happy to hear that you are enjoying your eSalon color. We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Gray roots not covered AT ALLContacted my stylist two days after coloring with pictures of my gray roots. They "reformulated" my color for the next shipment...and here I am with grays until that shipment in 6 weeks. Useless. I had to spend Thanksgiving with my gray roots for all the family pictures. And I'll get my next shipment right after Christmas, fabulous. If this was an actual salon I wouldn't have left with my hair looking like it does, they would have fixed it. The advice they gave me was to use color safe shampoo and conditioner, two days after coloring I hadn't even washed my hair yet, don't try to blame this on my products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathryn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Ruined my hairCarefully sent pics, concerns and specifics of what I wanted to achieve. I should have known when they did t even look at my pic that I sent (and asked me to send one) that it was not the personalized experience they claim. Followed instructions to the letter and what I got was hideous. Then, attempted to address my predicament they have caused and no response. Well into 2 weeks now and all I get is bombarded in the inbox to buy more. Not one reply to the numerous pleas I made. Don’t even offer your money back and overpriced. Cheaper to go to the Dollar Store and buy a box of color to gain the same, cheesy outcome, only cheaper… 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |