|
Color Set
|
66,637 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Colour not rightColour to light 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosEleanor M.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BurnsIt burned my head like the entire time the dye was on. The colorist gave me exactly what i didnt want which was a coppery red. This is more ginger looking then red i hate it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMichaela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nailed itGreat color for me… it looks great, a thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Izzy, We're thrilled to hear that you're enjoying your custom Soft Black color. We look forward to our next opportunity to delight you! |
Building golden baseI like that I’m building a golden base to transition to a darker color. Thank you to my colorist and team! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Kelsie, We're so happy to hear that you're enjoying your custom Dark Blonde (Natural Golden)! We truly value your feedback and look forward to hearing from you again in the future. |
FarbeEine tolle Idee, die Farbe ganz nach Wunsch anfertigen zu lassen 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Loved the color!Was initially skeptical but now I'll never go to a salon again! Loved the color this produced and will keep using! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Anusha, We’re pleased to hear that you’re enjoying your custom Medium Brown color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
I love the main colorThe main color is perfect. It matched perfectly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Angela, We're so happy to hear that you're enjoying your custom Darkest Brown! We truly value your feedback and look forward to hearing from you again in the future. |
I was OKWhat I'm looking for specifically are the all-over multi-colored facets that are in the entire color. I feel the directions that were sent to me were probably if someone was going for a more "ombre" look and that's not what I was going for. Now, the crown of my hair is much lighter than the rest of my hair, and I kinda feel it looks funny. As far as the color, I am definitely going for a more "golden" tone vs a red tone in the chocolate brown color and I still feel I have more of a red tone. :( I feel the chocolate color is spot on and more to my natural color. I don't really have any issues with gray although I'm 49. I just never really dyed my hair before. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAngela- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
colorSorry, I have to give you a low rating because your website claimed a colorist will look at the picture I sent and read the message I sent with a description of my hair and it included what I wanted to accomplish with your product. It was obviously not looked at or read, evident by what you sent. I returned the product and your not even returning my money so I can give it another chance. It is unfortunate because I do my hair at home and some of my friends, thanks for you time. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMayra- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Can never reach anyone to talk cause there's no phone number@Funny thing is I canceled everything about 2 months ago!! I was actually able to talk to a person wanting to know why I canceled!!! But I couldn't reach anyone when I had questions....And I just got charged 46.00 for the very same products that I canceled!!! And once again I can't reach anyone to get my money back... and that's my Christmas money you took from my kids!!! The thing is I really loved the products, but you constantly raised the prices, and sent me products that I didn't order, but I was charged for them!! This company is the most frustrating company that I have ever dealt with!! I can't even call you to get this issue resolved. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDonyella - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help! |