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Color Set
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66,566 Verificado Comentarios de clientes |
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My colorI have been coloring my hair for years. The color always seem to fade and gray too fast. I stumbled upon SalonE and since; I have been in love with my color, it is more vibrant, lasts longer and I get so many compliments! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Pamela, thank you for your feedback! We are so happy to hear we are able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
PerfectExactly the colour I wanted! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ConvenientI enjoy receiving my products by mail. Especially since it's customized 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Patricia! We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We appreciate you taking the time to leave us feedback and look forward to blending your next color soon! |
Color ReviewI love how my colorist got the exact color I have been wanting for a long time. This is so easy to put in your hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Betty, thanks so much for your feedback! We are very happy to hear that you are loving your customized eSalon color, easy color application, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect colorMy adult children tell me that this is the same color they remember my hair being when they were growing up. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Carolyn, thank you for your wonderful review! We are so happy to hear that you are enjoying your eSalon color. We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Gray roots not covered AT ALLContacted my stylist two days after coloring with pictures of my gray roots. They "reformulated" my color for the next shipment...and here I am with grays until that shipment in 6 weeks. Useless. I had to spend Thanksgiving with my gray roots for all the family pictures. And I'll get my next shipment right after Christmas, fabulous. If this was an actual salon I wouldn't have left with my hair looking like it does, they would have fixed it. The advice they gave me was to use color safe shampoo and conditioner, two days after coloring I hadn't even washed my hair yet, don't try to blame this on my products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathryn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Ruined my hairCarefully sent pics, concerns and specifics of what I wanted to achieve. I should have known when they did t even look at my pic that I sent (and asked me to send one) that it was not the personalized experience they claim. Followed instructions to the letter and what I got was hideous. Then, attempted to address my predicament they have caused and no response. Well into 2 weeks now and all I get is bombarded in the inbox to buy more. Not one reply to the numerous pleas I made. Don’t even offer your money back and overpriced. Cheaper to go to the Dollar Store and buy a box of color to gain the same, cheesy outcome, only cheaper… 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BUYER BEWARE - TOOK 2 MONTHS TO ARRIVE TO AUSTRALIA FROM THE USIf you are in in Australia and you are prepared to wait for possibly 2 months like I did, I recommend you just save your money and go to a hairdresser or buy a box kit from the pharmacy. I searched for 'online hair colour companies in Australia' and found this company. The search results and the website says it's Australian but its's from the USA. Realised this after purchasing. Biggest SCAM ever. I am yet to try the products as they currently sit in a postage depot in Melbourne after landing in Sydney 4 weeks ago. Change your carrier eSalon unless you want more unhappy Australian customers!!! Especially if you want people to have a subscription with a precise time schedule. Covid slow shipping delays cant be the excuse you hide behind...Nike sent me 3 separate orders from Eastern Europe with still time to spare in the time it's taken for my parcel to arrive from eSalon. Not. Good. Enough. I WILL NOT be a repeat customer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha - We're truly sorry to hear that your order has not arrived! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We truly value your feedback! Keep an eye on your inbox for more details. |
Something wrong with developerWhen I mixed my color this month, it was so thick I had to take off the cap and pour it into my hands to apply. It would not come out the top except in drops at a time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaroline - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Formula changed, color doesn’t last, darkerI’m very disappointed & feel like the 2 negative reviews I just read say it all. Why pay for a color that no longer lasts & this last batch was a different, darker grayish shade than my previous muted subtle medium light blonde with a bit of gold. I see colorists worked with the two whose reviews are shown; I would assume I would get a one time free color sample bottle to be sure you corrected it to the longer lasting medium color range. I actually had to sprinkle with peroxide after I applied the color to not have a muddy mid gray with tinge of blonde that showed so dark on application. It was much lighter on roots area but the rest was closer to original so if you want my business & bit a cancellation; please have my original colorist contact me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |