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Color Set
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66,566 Verificado Comentarios de clientes |
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Loved the formulaThe color turned out better than I expected! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
tolles FarbergebnisIch bin absolut zufrieden! Die Farbe ist nach dem Anpassen auch wieder toll getroffen, die Beschreibung und das to DO ist leicht verständlich beschrieben. Toll sind immer die Handschuhe, die perfekt passen. Immer wieder gern! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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too DarkMy hair is VERY short, so the color being too dark will show the gray easier. Though my hair feels great, and I also have the tint rinse nd camo Mist. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanice - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Uneven and Way Too DarkI am devastated by the outcome of my hair, I followed the instructions step by step. I was sent two different color dyes for my roots and ends! I look like a clown who’s hair color was botched! Two different shades and the ends of my hair is SOOOO incredibly dark and ORANGE! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDana - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair feels awfulLike straw 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeghan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
BrassyI had the original color adjusted because of brassy roots. Yet again I have brassy roots that I can’t get rid of. Plus my hair began to break off at the roots!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristina - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Caused a very itchy scalp!Why is the 2nd delivery automatically charged to my account and why is it DOUBLE? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
This will change your life!!This company is awesome!! Not only is my colorist amazing and knowledgeable but helpful and talented as well!! When my color did not turn out as i hoped they adjusted my formula and sent a new one immediately free of charge and followed up to see if it was better! The prices are incredible!! But what puts them over the top is that this is the ONLY product, professional otherwise, that does not leave my hair feeling dry, damaged, and having a feel similar to a Barbie's hair....my hair feels soft and silky and does not look fried or dead!! This is what used to concern me to the point of never dying, but im so incredibly happy with your products i am now a regular color user!! This product is worth EVERY PENNY of the extremely well priced exceptionally well made products!! I will NEVER go to a salon to dye my hair!! This is superior in every way!!! Keep it up and thank you for changing the game!! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Exact Match!Great job on my color! It’s just the right shade and tone! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTheresa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Loved new color adjustmentYou added more copper and less brown for my last color adjustment and I love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGail - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |