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Color Set
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66,591 Verificado Comentarios de clientes |
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Ordenar por: |
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Roots need to be more like ends.The roots need more red buy the overall color turned out beautifully. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Problem w whole dealColor seemed different after mixing. After 35 minutes, and went to complete, the bottle was quite hot (that did not happen before). When done, the color did not cover the grey. my roots were showing. That hasn't happened before. Unfortunately not happy w this batch 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
la couleur n'etait pas bonne pour mes cheveux j'i du la faire par par un salon dle fait que eSalon garde notre cart de crédit et le débiter quand il le veut c'est pas correct. Il faut d'abord demander confirmation de la client. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosfrida S. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Aussi, nous allons vous renseigner concernant l'Abonnement Couleur auquel vous avez souscrit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Heaven sent!Exceeded my expectations, this is next level! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorGreat product. I love this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDelfina - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
AmazingLove my color. I'm a natural ginger and this boosted my color. Highly recommended. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarlee - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |
Easy to applyI loved the whole kit. Easy to mix and Easy to apply 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Excellent productI was afraid that the quality, quantity and hair color was not going to work. I have stubborn white hair that color has a hard time covering. I have a lot of hair, so I thought the quantity of color was not going to be enough specially when my hairstylist used to say I need more color quantity then the regular customer. Also I was worried that the color was not going to be what I wanted and was going to mess up my highlights, it didn’t, I followed the instructions and in the end it was enough product, the color did cover my white hair, and I love the way the color comes out, perfectly! I highly recommend it. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatercia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Wrong colourI ordered a copy colour for my hair and it's gone darkish red. I would like myoney back or a free colour as this was not the colour I asked for 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLizzie A. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Copper RedI don't know why shipping took long. On the contrary, when I received my kit, it was lovely. I had everything I needed moreover Esalon gave a discount with free shipping-Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |