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Color Set
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66,566 Verificado Comentarios de clientes |
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Loved it!Love it and it matched my hair color so well! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTatiana - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
viel zu dunkeldie Haarfarbe ist viel zu dunkel geworden. Gefällt mir nicht. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMoni S.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Not happyMy hair feels damaged after the first time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlvarez - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ParfaitMerci cette nouvelle coloration est parfaite. Je souhaite passer à un envoi toute les 5 semaines au lieu de 4. Par avance merci Céline de saa 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Always excellent!I get so many compliments on my hair color. My stylist has a hard time believing I do it myself at home. Your products always deliver soft, healthy beautiful hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sharon, It's so great to hear that you're receiving tons of compliments (: Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing! Your next order will begin processing on December 14th. Happy Coloring! |
Surpassed Expectations!Honestly I was assuming this would just be any regular hair dye. I don’t use a box, but I do at home color 99% of the time. Not only was this application super easy, the box came with EVERYTHING needed to apply. Super simple but detail instructions and the color isnt splotchy, has stayed consistent, even covered the roots/previous color, did not stain my scalp for an unreasonable time and my hair is honestly so much softer and shinier than it has been in years!! I will certainly be a repeat, subscription customer ☺️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Brittany, Thanks so much for your feedback! We are thrilled to hear we've surpassed your expectations! We are also so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results. Happy Coloring! |
Not as dark as I hoped.The color was not as dark as I hoped. It was not even close to the picture that I sent. Also, it faded very quickly. I’m going to put the same color back on it one more time to see if it grows on me. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTonya - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Ends and rootsEvery other month you should receive a free ends refresher. As I need it every month I am being charged every month instead of receiving a free one every other. The colour fades to quickly to not require and ends application. My box this month said my ends refresher was free however i was charged. Difficult service when trying to speak with customer service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKirsty W. - Thank you for taking the time to share your feedback with us.! We apologize for the disappointing experience you have had with our personalized hair colour. We're always looking to improve our service and products, and truly value everything our clients say. We look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Wow.Oh my god wow... I love my new colour. And I love the condition of my hair after applying it. My hair is soft shining manageable. The colour is even and exactly the right shade. The dye was easy to apply with no dripping. I am one very happy women. I will definitely be ordering another I'll never buy a shop dye ever again. I 100% recommend. Thank-you esalon. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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So happy!I have received my order for the third time and couldn’t be happier! Would recommend to anyone 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Rachel, We're so happy to hear that you're enjoying the Light Brown (Golden Mahogany)! We truly value your feedback and look forward to hearing from you again in the future. |