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Color Set
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66,637 Verificado Comentarios de clientes |
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Pas le résultat souhaitéCommande livrée rapidement et bien préparée mais j'avais demandé un noir bleuté avec le bleu qui ressort bien et j'ai même pas de nuance bleu j'ai que du noir même à la lumière... déçue... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmeline - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nous vous invitons à vérifier vos emails, nous vous en avons envoyé un avec plus d'informations. Nous espérons de vous revoir parmi nous dans le futur et nous restons à votre écoute. |
Alles Grau abgedeckt!!Ich habe sämtliche Kolorationen aus der Drogerie ausprobiert, aber keine hat alles Grau abgedeckt, vor allem an den Schläfen bzw über den Ohren. Immer zum Friseur kann ich mir nicht leisten, ebenso von der Zeit her. Die Farbe von eSalon glänzt total schön, es ist alles!!! Grau abgedeckt. Ich bin mega zufrieden. Das Abo muss man nicht abschließen, es wird ausdrücklich darauf hingewiesen, so dass man nicht aus Versehen eines abschließen kann. Und wenn man es gemacht hat, kann man es jederzeit kündigen, den Zeitraum abändern, die Farbe, usw. Ich bin super happy und sehr zufrieden. Preis und Leistung passt! 14 de 18 personas encontraron este comentario útil. ¿Y tú? |
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Perfect match!@I love this color.. full coverage for even the worst grays.. leaves hair amazingly soft and manageable .. you would never know it was colored.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Joezetta, Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom Darkest Brown (Chocolate)! We truly value your feedback and look forward to hearing from you again in the future. |
Easy applicationIt's easy and looks great. The team is eager to make sure you have the best color and experience. They care that you love your color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Tracy, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
The last 2 color sets were terrible. They would fade in a couple of washes.The last 2 colors sets were terrible. Did a poor job of covering my grey, made my hair very dry and would fade out in couple of washes. Very disappointed. Dec 2021: yet another disappointed coloring experience the last couple of times. Didn’t cover my grey hair at all and made it look even more dry and brittle. I am going to cancel my subscription 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Doesn't cover gray hairI'm done with your product. It doesn't work covering gray hair. I'm cancelling my account. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa D.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Asked for an color adjustmentAsked for a color adjustment and attached a picture of color wanted....got the same color as ive been ordering...very disappointed. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon E. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color pulled the shade of asked to decrease in my previous feedback.My prior color order I had asked to decrease the red in the color because my hair pulled the red car too easily. I was told adjustments were made. After i colored my hair is was a very bad and fake looking strawberry blond. I had wanted a lighter shade and this was NOT what i had wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWhitney N. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color changedRequested less brassy and better gray coverage. Just colored my hair and it was to dark from the last time. Not sure what changed? Please let me know what happened. Thanks Cheryl 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BeautifulIt's great color at first. Hair is healthy and looking. It does seem to fade quickly. But reds usually do. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAva - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee! Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |