66,637 Verificado Comentarios de clientes |
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Perfect!Perfect color match and my hair looks so shiny and healthy after coloring! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jennifer, We’re pleased to hear that you’re enjoying the Medium Brown (Red Copper)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
The color is always perfect! Thank you so much!The Color is always consistent and perfect every time. Thank you so much! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Geryl, We're thrilled to hear that you're enjoying your custom Dark Blonde (Copper Ash). We look forward to our next opportunity to delight you! |
I thought it was just my hair!But reading reviews, it exactly coincides with a reported change in the formula! My color used to last so long and now I have been leaving it in longer and still having gray roots. Please change it back! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBridget - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Color wasn’t rightI feel like in my explication of what I wanted I was very specific and the color I received just wasn’t what I asked for. I wanted it to be more mahogany reddish and when I used the color you could barely tell I had even dyed my hair. I haven’t had it on long enough to share how it lasts in the long haul but the original product I’m just not happy with. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan M. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Pas le résultat souhaitéCommande livrée rapidement et bien préparée mais j'avais demandé un noir bleuté avec le bleu qui ressort bien et j'ai même pas de nuance bleu j'ai que du noir même à la lumière... déçue... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmeline - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nous vous invitons à vérifier vos emails, nous vous en avons envoyé un avec plus d'informations. Nous espérons de vous revoir parmi nous dans le futur et nous restons à votre écoute. |
Alles Grau abgedeckt!!Ich habe sämtliche Kolorationen aus der Drogerie ausprobiert, aber keine hat alles Grau abgedeckt, vor allem an den Schläfen bzw über den Ohren. Immer zum Friseur kann ich mir nicht leisten, ebenso von der Zeit her. Die Farbe von eSalon glänzt total schön, es ist alles!!! Grau abgedeckt. Ich bin mega zufrieden. Das Abo muss man nicht abschließen, es wird ausdrücklich darauf hingewiesen, so dass man nicht aus Versehen eines abschließen kann. Und wenn man es gemacht hat, kann man es jederzeit kündigen, den Zeitraum abändern, die Farbe, usw. Ich bin super happy und sehr zufrieden. Preis und Leistung passt! 14 de 18 personas encontraron este comentario útil. ¿Y tú? |
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Perfect match!@I love this color.. full coverage for even the worst grays.. leaves hair amazingly soft and manageable .. you would never know it was colored.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Joezetta, Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom Darkest Brown (Chocolate)! We truly value your feedback and look forward to hearing from you again in the future. |
Easy applicationIt's easy and looks great. The team is eager to make sure you have the best color and experience. They care that you love your color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Tracy, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
The last 2 color sets were terrible. They would fade in a couple of washes.The last 2 colors sets were terrible. Did a poor job of covering my grey, made my hair very dry and would fade out in couple of washes. Very disappointed. Dec 2021: yet another disappointed coloring experience the last couple of times. Didn’t cover my grey hair at all and made it look even more dry and brittle. I am going to cancel my subscription 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Doesn't cover gray hairI'm done with your product. It doesn't work covering gray hair. I'm cancelling my account. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa D.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |