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Color Set
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66,591 Verificado Comentarios de clientes |
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TollIch hatte Anfangs Angst es mir in die Haare zu schmieren. Aber ich muss sagen, ich bin voll zufrieden. Die Farbe ist zu 100% getroffen es ist erstaunlich. Ich danke euch€ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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What GreyIt’s been a life saver since I’ve found this great color for grey hair! Compared to the few I did try, this was by far the best my hair looked, felt,& cover up I’ve used! I just wish it would still a little longer lol …! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Talana! We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Colour proI do really like my colour and shade is perfect but doesnt last long I feel my grey shows really quickly the whole point of me using this colour is I thought it would last longer than a drugstore colour! Other than not lasting I really like it! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSabrina H. - Thank you for your feedback! We are so sorry to hear that our color did not meet all your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution to increase the lasting of your color and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Roots came out hot copperGray coverage is OK. I’ve had better. Like the color though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaureen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Thank youVery happy with colour and delivery. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Salon fähigPerfektes Farb Ergebnisse 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not as happy as with previous colour mixI asked for plum mix and it was dark brown verging black, way too harsh! Think I may return to my previous brand when this eventually washes out and fades. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorraine H. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AwfulFrom the smell that absolutely blew my nose off I should’ve thought not to put this on my hair! My hair has never been so bad in my life from this hair dye its made it dry, stretchy and brittle falling out. I think this hair dye is full of chemicals and will never be using again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaisie J. - Thank you for your feedback. At eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Way too dark of colorI went to dye my hair 12/14/21 and I had requested for more of a white blonde hair color in the comments as well as picked the lightest color they allowed on the survey. However, what I was sent was a darker blonde. For coloring hair light blonde typically a 19 or 20 vol. is used and I was sent a 15 and the color itself looked way darker than what myself or a stylist would normally use. Thankfully, I realized it was way too dark when I was less than a 1/4 way through highlighting my hair (before too much damage was done). I had even wrote out that I specifically wanted white blonde, so I’m a little confused on why I was sent something much darker. I am disappointed and lost some trust. Additionally, I’m now in a crunch to have to figure out how to color my hair before the holidays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarena - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
50 colours bought but now disappointedI was so glad I took a look at the reviews on line. Have to say that having been a customer since 2014, I am so disappointed in my last hair colour. What have you done to your product? Definitely not lasting and not covering all the grey. I thought it was me, my age, my hair changing etc but I can see that others are having the same issue. Your not a cheap option in comparison with supermarkets etc. Such a shame. I would happily pay for quality but.....your not cutting it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara O. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |