66,637 Verificado Comentarios de clientes |
|
Ordenar por: |
Color perfectColor was perfect made my hair feel soft and moisturized. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosHi Dannah, We're so happy to hear that you're enjoying your custom Medium Brown! We truly value your feedback and look forward to hearing from you again in the future. |
White Roots in Orange County.So my orders never arrived before Christmas and still haven’t. I was so disappointed I had to see people with my white/ gray roots showing and my hair color dull. . What can I tell you I’m a little vain. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosEneida - Thank you for reaching out! We're sorry to hear your order hasn't arrived. Please keep your eye out for an email from us, so we can make this right! |
Like my hairIt doesn’t dry my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosHi Rosemarie, We're thrilled to hear that you're enjoying your custom Dark Brown (Pearl Golden). We look forward to our next opportunity to delight you! |
No longer lasts like it used to!Something changed and this colour now fades between treatments. It used to be fantastic really covering roots perfectly and always the difference worth paying for over pharmacies products. Disappointing and going to have to wonder why pay more for something much like an off the shelf product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosCharlotte G. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
UnsatisfiedI am really disappointed with my hair color. I have ordered mahogany brown before and loved the way it turned out but the formula this time made my hair color too dark with an unwanted tone 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosRose Suny - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not light mahogany brownFirst order I received I was pleased with . I asked for a slight change for the Next bottle. I asked for a light mahogany brown they sent me copper . Now my roots are bright copper well the rest of my hear is mahogany brown . Very disappointed . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosJulieann H. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing color for a great price!I have been using eSalon for two years and absolutely love it. The online quiz combined with the help of my colorist resulted in the perfect color for my hair type and skin tone. The instructions are easy to follow and I love that I can apply it at home without having to make an appointment or travel to a salon. The color is rich, covers well, and lasts better than the color I've had done and paid more for at the salon. 12 de 12 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosHi Heather, We're thrilled to hear that you're enjoying the Dark Brown (Copper). We look forward to our next opportunity to delight you! |
Super produit, comme chez le coiffeurVraiment formidable cette idée d'avoir le même produit que chez le coiffeur et d'obtenir le même résultat! J'ai fait des économies énormes en faisant ma coloration moi-même toutes les 3 semaines, surtout que mon coiffeur m'augmentait mon tarif de 4€ à chaque fois que j'y allais! J'ai eu exactement la même couleur, pas un décalage de teinte, je suis vraiment ravie et conquise par le concept que j'adopte. Je recommande absolument! 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
|
Beautiful colorI love my custom color. This is so close to my natural hair color that I almost cried. I was so surprised that my colorist was able to do something that other people were not. I love it and everyone else does, too. Thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosHi Linda, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
LOVE IT!I love my new custom color! I’ve used other online custom color companies and I like esalon the most. My hair is shiny, feels healthy and color is very natural looking. I set up automatic shipments so I’ll always have fresh hair! I just ordered the Aura custom shampoo and conditioner and am so excited to try it! I highly recommend these guys! Thank you ❤️ 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosHi Carolyn, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |