66,637 Verificado Comentarios de clientes |
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pessimo servizioPessimo servizio non risponde nessuno da due mesi 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIryna - Grazie per la sua condivisione. Siamo spiacenti non abbia ricevuto le nostre email e risposte. Sarà nostra premura mandarle un'email con maggiori informazioni riguardanti il suo account. Non dovesse ricevere neanche questa nuova email, non esiti a informarci e saremo lieti d'assisterla ulteriormente. |
I am allergic to eSalon hair colorI really wanted to love this custom do it at home hair color. The shade (a light cool brown) that was made especially for me was perfect and I dislike taking the time and expense of going to a salon. However, a patch test showed no skin irritation, so I applied the color as directed. When I rinsed off the color, an excessive amount of hair was lost. After drying, my scalp itched for days. Also, the product didn’t cover my grays completely and made my hair texture feel brittle, I thought at first that this was a temporary adjustment to the new hair color, so when it was time to color, I used the color again with the same results. I called an eSalon color specialist and the next formula was changed, and did help with gray coverage, but I kept loosing hair! I then cancelled my order and received an emailed response from their color specialist that said it is normal to loose 200 hairs a day. This may be true, but my scalp still itched and my hair is noticeably thinner now. I cannot use eSalon hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeski - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. On behalf of the eSalon Family, we wish you a quick recovery. |
Super ErgebnisseIch habe zum ersten mal über das Internet eine Farbe bestellt. Hatte bissel Bammel sie auf zutragen. Aber was soll ich sagen. Das Ergebnis ist einfach super. Genauso wie ich es mir vorgestellt habe. Ich bin echt begeistert 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my new colourI had an adjustment done to my colour after giving feedback and I absolutely adore the new vibrant colour I have now. It's just gorgeous thank you :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it!Loved it! The color turned out to be exactly what I wanted! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarina - We’re pleased to hear that you’re enjoying your custom blended hair color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Love itLove the colour and my hair does not feel dry after use it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I love how my hair has been improving on every way. I get many compliments and I feel in control of my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalia - We’re pleased to hear that you’re enjoying your custom color and eSalon experience! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Great productVery happy with my colour and it lasts like a salon colour should 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect !!Color is great, product is great. Love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home. We are excited to continue working with you! |
Great valueThe kit is handy and the products are sturdy. Great value!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! Ramona - |