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Color Set
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66,615 Verificado Comentarios de clientes |
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Great valueThe kit is handy and the products are sturdy. Great value!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! Ramona - |
FabulousI’ve box dyed my hair for years, will never go back. Amazing colour, it’s leaves my hair in great condition and the packaging is a treat. Particularly impressed with the little sticker to hold up the instructions. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJo - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home. We are excited to continue working with you! |
Beautiful colourThis colour is exactly what I wanted. I love how easy it is to colour at home - the dye doesn’t stain and is a breeze to clean up. Definitely sticking with it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
forgot instructionsmy box didn't come with my instructions. so thankfully i could view them on my account but next time id prefer to have them with my order. other than that this is perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHailey - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! However, we're sorry to hear your instructions were missing from your kit, but glad you were able to locate your instructions from your eSalon account. We appreciate you sharing, and Happy Coloring! |
Terrible.After 3 times of use it's turning my black hair RED!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSardis P. - Thank you for your feedback.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Poor colourDried my hair unbelievably and failed to cover 50% of greys! Too expensive to not do a good job and it's unclear you are signing up long term 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jessica! We are sorry to hear that you were disappointed by the grey coverage of your recent colour application. Your results are important to us, and we take our Colour Happiness Guarantee seriously. Please be on the lookout for an email from our colour specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Roots white and brownI colored my hair roots with half of each product, follow all the procedures washed it and my hair roots were still white and brown, I had to repeat the same procedure after 3 days. My hair color was still a little white but mostly light brown. My hair color is dark brown. Please make sure I get the same tone for the next one 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGina G.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Für mich leider zu dunkelIch finde es schön, das eine Farbe für die eigene Naturfarbe gemischt wird. Leider hat es noch nicht mein gewünschtes Ergebis erreicht. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
DisappointedThe color is as expected, not as shiny as would have liked but biggest disappointment is that the grays were not covered as needed. As I dry my hair, using a circular brush I can still see the gray line when under the light and hair is wrapped about brush. I have to use the color spray to fully cover. IF it is that way right after doing my hair I am not going to be surprised that it will be even more obvious after a few shampoos. I left it on an extra 10 minutes being careful not to pull to the ends as they are too dark as is. I know how to color my hair, been doing it for a long time Just disappointed, can't seem to get anything that will cover gray completely. I would like to go lighter so the gray wouldn't show so quickly as it grows but that is impossible with the way the it is now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristine V. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AwfulI joined this scheme towards the beginning of the pandemic attracted by the ease of being able to skip an order. As the company has become more greedy, they have made it nigh on impossible to Skip an Order. You just get an unwanted order our of the blue. I thought I had cancelled my account last time but the hair colour keeps coming....I now have 3 x unwanted boxes. Why would they make it so difficult to Skip an Order and Cancel an account other than greed at the expense of customer needs. Avoid!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma J. - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |