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Color Set
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66,689 Verificado Comentarios de clientes |
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Poor gray coverageI enjoyed the personalized packaging but that was about it. My first color was too copper toned for me and the gray coverage was pretty poor. I provided that feedback and my color was adjusted. Just touched up my roots and I can still see my grays, even with the new formula. I’m about 25% gray so I wonder how this works on people who have more. Pretty disappointed. Turned off the plan and will go back to the salon. I feel like out of the box even has better gray coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYer - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Love my colourSo happy with my colour so easy to apply my hair is so soft and shiny 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonika - Thank you for sharing your feedback. We are happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
The perfect brown I was looking for!!I was formulated a perfectly curated formula of light brown (natural golden) with just a hint of gold and it was PERFECT! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
SUPER EASYThe instructions are perfectly written. Every single step is listed in order and with the exact times to mix, apply or wash off each product. The application itself is so easy, There's no way I could go wrong. The colors I've chosen from the chart were so perfect put together for me, I had the hardest time to find professionals that ever matched my dark blonde color choice without adding a red tint to it and now, I can do it myself with ease. I'm so happy with eSalon's Custom Color Set. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGwyn - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
LOVED ITThe only problem I had, was the aroma was pretty strong! Even though there's no harsh chemicals, it still was overpowering! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarysol - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Gray coverageIt does not cover my gray 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathryn - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No gray coverage at all!The last two colors I’ve received have not covered any of my gray hairs. I’m so disappointed as I’ve had good luck with this color in the past. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
What is happening???First, the color bottle would not open (even when my husband used pliers on the cap) thus I had to cut it open spilling a lot of it down the sink. Next, the Developer was runny and not the rich conditioning feel of past Developers. I went ahead and applied to my hair, The color came out OK and will hopefully not fade quickly. Please let me know if you have changed formula! This is NOT what I have experienced the last 6 years!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLavonne - Thank you for your feedback. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Parfait !Tout est parfait 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedExtremely disappointed this time. I've had excellent results the last couple years with this product but this time not only did the color not come close but I ran out of the product during the process. Needless to say, I'll start shopping around 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |