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Color Set
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66,655 Verificado Comentarios de clientes |
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Parfait !Tout est parfait 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedExtremely disappointed this time. I've had excellent results the last couple years with this product but this time not only did the color not come close but I ran out of the product during the process. Needless to say, I'll start shopping around 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
J'aimeJ'aime beaucoup , la couleur que j'ai est exactement ce que je souhaitais . Un bémol sur le soin après coloration. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColourLove the colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Covers the greysEasy to use and covers the greys. My shade is a little dark so will ask for a bit lighter next time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne - Thank you for sharing your feedback with us! We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon! |
THE BESTNever going back to the salon for a coloring again! I am so thankful that I found E Salon, I was coloring my hair with Big Box Store hair color kits, doing okay, however still not 'just right'. I was just getting by you know? I had chosen to color myself after a total disaster at the salon which left my hair jet black - which is not even close to my natural light brown, with golden highlights hair color! I was horrified, not to mention the damage that was done to my hair, plus trying to get my hair back to brown, is even more damaging to hair. It's been a rough salon road, so, I just began to color at home. I did okay, however, i knew it wasn't what I wanted. So I was thrilled when I saw an Ad for E Salon and what they had to offer, I decided to give them a try and have been a dedicated customer since. Never a disappointment! OMG!!! The first time I colored my hair, I cried, is was unbelievable how I was my REAL color again!!! And so easy to use, way easier than the off the shelf kits I had been using. E Salon has top of the line customer service too, great service, great insight for your coloring needs and an awesome website with fun and helpful information. Thanks E Salon - You are The Best! 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - Thank you for your feedback! We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home and we look forward to blending your next color soon |
It use to last so much longer….what happened??I have been an esalon customer for many years (>5). Recently there has been a change, Color that use to last 6-8wks now fades very quickly (in about 1-2 wks) and my grey coverage is dismal. I am not a happy customer 😕 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarci - Thank you for sharing your feedback with us. We apologise for the disappointing experience you had and for the inconvenience this has caused. One benefit of our service is that we can adjust your formulation based on your comments, and we’d love to increase the grey coverage! We have emailed you to help you further, and we thank you for being such a loyal customer! |
Wrong colorWrong color and it exploded all over the counter and cat walked through it. A real mess. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShellee - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colour was sadColour this time was very dull had no shine to it made my hair feel likeit was wire. I've put a treatment in and still feels dead. Colour was very flat. My hair normally glows after using your product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShantel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
They Don’t Listen to The Requested Color!I did not approve your color changes😁. Please call me, no more emails! Call the client! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts will reach out to you shortly to get this resolved for you. We appreciate you reaching out! |