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Color Set
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66,637 Verificado Comentarios de clientes |
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Wrong colorWrong color and it exploded all over the counter and cat walked through it. A real mess. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShellee - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colour was sadColour this time was very dull had no shine to it made my hair feel likeit was wire. I've put a treatment in and still feels dead. Colour was very flat. My hair normally glows after using your product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShantel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
They Don’t Listen to The Requested Color!I did not approve your color changes😁. Please call me, no more emails! Call the client! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts will reach out to you shortly to get this resolved for you. We appreciate you reaching out! |
3rd time a CharmAfter a few tweaks due to me changing my mind about what I wanted. Went from medium golden blond to dark blond copper red after seeing a YouTube video with this shade. My colour consultant altered the formula to account for my grey hair. I absolutely love the shade I have which has completely covered my grey and is still rich and vibrant although I’m about to redo my roots. Over the moon with esalon as they just tweak and tweak to get it perfect for the client. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorThe color match was perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair color. |
Fantastic color and support!I waited for my second coloring to review, to see how the color lasted and covered greys over time. Yes, the color lasted, even over my greys, for the six or seven weeks between coloring! Yay! The first color was a little too red, so I emailed before the next mixing and it was changed! It was so easy...not stressful at all! I love my new, slightly browner shade with the fantastic red and copper tones! I just showed my friend and he said it looked professionally-done, which he had never said about my box dye jobs in over ten years of friendship! Oh, and I LOVE the tint rinse! Can't wait to try the weekly conditioner I bought this time! So, don't hesitate! Fill out the questionnaire and free yourself from those crappy box colors (that can sometimes be hard to find!), spend just a little more money and time on yourself and show off your beautiful new shade!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Debby, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Just used color todayPlus is soft shiny healthy looking hair, minus is color is too dark brown & way too many reddish tints still in , difficult to get the soft ash light brown that I'm seeking, is it possible for you to tweek the color, I hope so!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVicki - Thank you for sharing your experience with us. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and our team has emailed you to get this resolved. We appreciate you reaching out, and we hope to help you find hair perfection! |
Best product by farI love the way my hair looks and feels after using this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sandra, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Soft Black (Blue). We look forward to the next opportunity to delight you! |
Better than box color!My hair looks and feels healthier than when I used boxed color. My results are equal to, or better than salon color. Lasting results, saving time and $$$! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Lori, Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Brown (Golden Copper)! We truly value your feedback and look forward to hearing from you again in the future. |
FabulousI’m so happy with my colour......even my hairdresser has commented on how nice it is!! ☺️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |