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Color Set
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66,637 Verificado Comentarios de clientes |
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Have not received itIt's over a month since I placed my order and I still haven't received it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Kristen, we are sorry to hear this! We see you have reached out to us and the request was handled. |
Custom Color SetGetting easier for me to apply this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJunia - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
AwesomeNo harsh chemicals. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDorothea - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
New ColorI absolutely LOVE the color and the gray coverage is fantastic!! An incredible added bonus is the blinding shine of my hair! And so soft… I am extremely pleased 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorMy color had more brown than Mahogany. My color from the salon has more Mahogany tones that are cool undertone and not brassy or warm red undertones. This color seems to be more medium brown and seems to be less Mahogany (can only see in the light). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Graue Haare gehen gar nichtErstes Mittel das die grauen Haare tatsächlich unterkriegt. Mal sehen obs so bleibt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Très bienTrès jolie couleur Dommage que la livraison soit vraiment trop longue 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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leider eine KatastropheIch habe von Natur aus Mittelblond, da meine Strähnen etwas herausgewachsen sind, wollte ich die Farbe einheitlich auf meine Naturhaarfarbe angleichen. Bestellt wurde ein kühles Mittelblond (beige), die Farbe wurde nach Anleitung aufgetragen, statt Mittelblond bin ich jetzt allerdings dunkelbraun :-( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalie V.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Too lightColor is too light 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheree - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Still fading faster than I'm used toLove the colour but within a couple of weeks it starts to fade have gone slightly darker but still having the same problem, not been in the sun was and condition with shampoo for coloured hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane R. - Thank you for reaching out to us! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |