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Color Set
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66,637 Verificado Comentarios de clientes |
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Ordenar por: |
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Habe es nie bekommenTrotz Nachfrage. Ist wirklich ärgerlich 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSommer F. - Vielen Dank für Ihre Kontaktaufnahme! Es tut uns unheimlich leid, dass Sie Ihre Bestellung noch nicht erhalten haben. Wir möchten uns ganz herzlich für die entstandenen Unannehmlichkeiten entschuldigen. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Damaged boxThe box was damaged and unable to be used. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Heidi, we are sorry to hear this! Look out for an email from us. |
Decent, not much different from drugstoreDecent product, not sure it’s any better than basic drug store color. Definitely better color selections in semi-permanent colors 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerry - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Perfect ColorFriends & family can't tell this coloring from the one received at a Salon. Afterwards its soft, easy to manage and lasts until the next order. I recommend this product to all my friends who are tired of doling out a "bill" just for a cut and coloring. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Reba, thank you for your feedback. We are so happy to hear that you are enjoying your eSalon color and results! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color on May 6th. Happy Coloring! |
love my colorIt's great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIlise - We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Happy hairGreat color easy instructions 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Vicki, We're thrilled to hear that you're enjoying your custom Medium Brown. We look forward to our next opportunity to delight you! |
Easy to use, convenient, go-toThis has saved me $$$. Far cheaper than going to the salon. My hair color is black and the color I chose is black to cover gray/white hairs. So putting it on is a no brainer; straightforward. I am a forever customer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Maria, We're thrilled to hear that you're enjoying your custom Soft Black color. We look forward to our next opportunity to delight you! |
Paid extra for faster processing and still did not get in timeI was excited to get my color so I could do my hair before a work event. I ordered and paid $5 extra to expedite. I also answered that I needed the color asap in questionaire. Seven days later I was still waiting for the color which finally came too late for my event. When I sent an email to complain the lady that answered said I only paid to "process faster" but not ship faster. That would cost even more!! At a price thats already high for home color this really is beyond reasonable in my opinion. The email replies she sent were also condesending so I will not be buying from them again. Order a month ahead otherwise you probably will not get in time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChris - We’re truly sorry that our shipping time did not meet your expectations. We take our clients' feedback to heart and continue to improve each and every day. We hope to continue helping you find hair perfection! |
Poor coverageI have done home dyeing for many years and I have NEVER had my hair come out so streaky and terrible! This was the third kit I had used with them and the second was not good at all, but I gave them another chance. Never again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
The color was off a bit.The color was really dull and wasn’t the color I was looking for. Hopefully the change in color will help. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |