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Color Set
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66,689 Verificado Comentarios de clientes |
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Will not cover graysI have tried 3 times and even applied to the grays by my ears and let set for 5-10 minutes. Really sad because we got my color dialed in it just won’t cover the gray. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeidi - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
IT DIDNT TAKE ATALL !!wast of time color didn't take at all! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Literally Nailed my Hair Color.... FINALLYi can't tell you how many times i've had my roots colored and how many box dye sets ive picked up hoping I would get close on my real root color.... whether its a salon or a box, its always too dark, too red, too light, too ashy, not ashy enough.... its EXACTLY my hair color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Brittney, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Doesn’t cover greys as expectedEven tho the “team” said they modified the product it only appears that they merely increased the time by 5 min. I tried that last month and it kinda worked so increased the time another 10 min and it basically did the same. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Holiday colorI loved the color and the way it turned out...but i headed to Florida and spent 2 weeks in the sun and the color totally bleached right out of my hair. I don't know if it was the sun and salt water from the ocean and the hot tub...but it's totally gone and im left with streaks from where the Lightner was applied . Makes me 😔 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Kim! Thank you for contacting us. We are sorry to hear that your color is gone after spending some time at the beach. Your colorist will review your case, and we'll contact you with a solution. Please check your emails. |
Did’t cover the grey!I watched the video, read the instructions fully. I did the front of my head first as that’s were I notice the most grey. I then started at the back and worked forward as had already colored the frame of my face. After following the steps doing all roots for 25 min. Then cover all over for 5 minutes. They tell you to fill the rest of the bottle before showering and pour thru your hair when you get in the shower.🙄 I will say I loved the shampoo and conditioner were nice. But I buy hair color to cover my grey. Disappointed!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color wrongNeeded blonder 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Love my custom colorI used to pay a lot of money to get my hair done. Esalon has changed that. I have been a customer for a few years now, and know one has EVER given me a hair color that really was perfect and fit ME like this. I love it and I hope they never stop selling it because I will never stop buying it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Excellent Customer CareExcellent product - does what it says on the box, nicely packaged and I feel that esalon genuinely want to get the colour right for me - thank you 🙏 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Gute ErfahrungIch war erst skeptisch und beim auftragen habe ich schon gedacht 'oje was ist denn das für eine Farbe'. Aber nach dem auswaschen war ich richtig überrascht und bin begeistert. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |