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Color Set
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66,689 Verificado Comentarios de clientes |
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Long lasting NO LONGERI haven't posted a review since 2016 and after reading more current reviews I am inspired to update my experience after years of product changes. My colour is barely lasting 3 weeks. I have started buying pigment at Sally's to use between colouring which has become far more frequent. Like many others experiencing this issue, I too thought that it was just me or that it must be because my gray is more prevalent (which is the objective of colouring, right). I have loved eSalon for so many years but, at this point, I'm better off spending more money supporting my stylist and having truly long lasting colour. I hope the colourist's figure out how to improve the formulation and/or bring back the old that was longer lasting in the beginning. So I can continue to support y'all. 😊 The fourth star is for the great customer service and the exceptional correspondence from the colourist's who do a phenomenal job of personalizing hair colour through photos and customer description. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
bientres bien 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Red headExcellent service 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect ShadeI love my new custom colour! It is the perfect shade and colour. It covers my grey and compliments my skin tone. Th 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Haare abgebrochenSehr schlecht und eine Katastrophe. Ich weiß nicht wie man so ein schlechtes Produkt auf dem Markt bringen kann?! Die Hälfte meine Haare sind am Ansatz abgebrochen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHayat Z. - Vielen Dank für Ihr Feedback. Wir bedauern, dass Sie seit der Verwendung unserer Haarfarbe unter Haarbruch leiden. Wir versichern Ihnen, dass dies ist eine sehr ungewöhnliche Reaktion auf unsere Produkte ist. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
I did not like the color very muchThe color wasn't very rich or multi tonal or shiny. To me it was just like the $10 box of dye I use at target. I was hoping for it to condition give it a healthier look. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEvangeline - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Demi permanent Red brownI'm loving this color and experience! I was sick of going to the salon all the time, it's too tedious for me, so when I heard of eSalon I had to try it! They provide super easy instructions and customer support is amazing. After I let them know I wanted my color a little more vibrant, they were able to adjust my second order color very easily (be sure the send pictures of your hair). I give 4 stars because formula is a little drying but other than that everything is great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Alexa, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
The Colorist assistance is HUGEWhen I originally placed my order I selected a color which would have been an extreme transition to my current hair color, going from light level 10 blond to a dark brown/red color. Alexandria P, my colorist, suggested that I start with a lighter color and then transition to the darker color. Oh boy was she right! The custom color she selected came out beautiful and i love it. If I would have done what I should have originally requested it would have been a shell shock! The product and service is great. I will definitely be continuing and following Alexandria's guidance. Thank you Alexandria P! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jodi, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
So happyHello E salon team I've just coloured my hair and I'm just soooooooo happy. I'm in love with my new colour. Will definitely stick to this colour forever. Thank you so much and I'm just so happy to have found you guys . Lots of love Anne Hoven 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon colour and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next colour soon! |
Keine grau abdeckungFarbe in rötlich ist super!Kühler Farben sind gar nichts wird sofort schwarz... graue Haare werden nicht abgedeckt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSonja L.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |