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Color Set
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66,689 Verificado Comentarios de clientes |
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USED TO BE GREAT NOW JUST OKAfter reading the other reviews below...i too have noticed a difference. It is lasting as long as over the counter dye products. It used to last 4 to 6 weeks...now im lucky if i get 3 weeks. What have you done differently? I may cancel ...ive been thinking of it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - Thank you for your feedback. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t work for meThis product didn’t cover my gray at all. I applied as instructed, starting with the roots, even left it on longer. Washed my hair with the shampoo provided and was left with gray roots and red ends. I really wanted to like this product but just wasn’t for me. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Can’t get it rightGranted my red color has always been a challenge to professionals but when I said I want to go a shade or 2 darker I didn’t mean send me 2 bottles of 60% brown 40% red. When I contacted my “stylist” I got no response so I’ve moved on to another company. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
not in loveThis made my hair turn a strawmberry blonde that was not advertised and I didn't want. I have been using a toner and still the red is in it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrenda - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Don't like new formulaBeen a client for years but the changed formula washes out in a couple weeks and doesn't completely cover my gray anymore. My hair is coming out too brassy and seems dry. I always liked the color before but have not been happy with my last few deliveries. The cost had gone up too. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAudrey - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nicht die Farbe die ich wollte!Ich bin richtig sauer. Gewollt habe ich ein Kupfergold/Kupferblond. Bekommen habe ich jedoch ein dunkleres Braun mit ganz leichten Kupferstich im Licht. Bin sehr traurig, ich habe mich sehr auf die Farbe gefreut und bin jetzt mehr als enttäuscht. Kann es also leider nicht weiter empfehlen. Sehr schade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa H.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Hair colourAmazing so in love with the colour please dont change it it's perfect just the colour I wanted and the kit is so professional so easy to read instructions gloves r perfect compared to shop bought yuki plastic gloves that r way to big and rip .carnt stop looking in mirror all my greys have gone its shiney smells lovely going for photo shoot this weekend carnt wait thankyou massive thumbs up I'll send you a picture from photoshoot when there done show my hair off xx 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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In love!Thank you very much! I love the new colour, it’s so bright and beautiful!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!The color was exactly what I wanted! I love it! It will save me a lot of money since I don’t have to go to the salon anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Tonya, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Custom Color SetMy hair feels healthy. The color is beautiful and manageable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Glorian, We're thrilled to hear that you're enjoying the your custom Medium Brown (Matte Ash). We look forward to our next opportunity to delight you! |