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Color Set
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66,655 Verificado Comentarios de clientes |
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Nicht die Farbe die ich wollte!Ich bin richtig sauer. Gewollt habe ich ein Kupfergold/Kupferblond. Bekommen habe ich jedoch ein dunkleres Braun mit ganz leichten Kupferstich im Licht. Bin sehr traurig, ich habe mich sehr auf die Farbe gefreut und bin jetzt mehr als enttäuscht. Kann es also leider nicht weiter empfehlen. Sehr schade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa H.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Hair colourAmazing so in love with the colour please dont change it it's perfect just the colour I wanted and the kit is so professional so easy to read instructions gloves r perfect compared to shop bought yuki plastic gloves that r way to big and rip .carnt stop looking in mirror all my greys have gone its shiney smells lovely going for photo shoot this weekend carnt wait thankyou massive thumbs up I'll send you a picture from photoshoot when there done show my hair off xx 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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In love!Thank you very much! I love the new colour, it’s so bright and beautiful!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!The color was exactly what I wanted! I love it! It will save me a lot of money since I don’t have to go to the salon anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Tonya, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Custom Color SetMy hair feels healthy. The color is beautiful and manageable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Glorian, We're thrilled to hear that you're enjoying the your custom Medium Brown (Matte Ash). We look forward to our next opportunity to delight you! |
Better than salon results!This is the first time I've ever gotten the color of red I was looking for & been able to maintain it! Everything you need comes in your kit, right down to color remover wipes for your skin. The process was easy & the results incredible!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Kathy, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Hot rootsI am really happy with iverall colour apart from the fact that I got ginger hot roots, which looks absolutely awful. Not sure if this can be fixed or I should go for a salon fix. Gutted 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Evelina! We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t cover gray hairsThe grays started showing through the day after I colored my hair even though I didn’t shampoo it! This is the second time I have contacted Esalon about the problem. It appears my hair color product was processed anyway without changing the developer or strength of the color. Now you’re trying to send and charge me for the same hair color that isn’t working. I can’t give you my new credit card number until I know the formula has been changed. I need a colorist to contact me 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
It’s awful 😞I’m so disappointed the color is totally uneven all over and the end are definitely darker than just a shade darker. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Jamais reçuCommande expédié depuis le 12 janvier et jamais reçu. Et impossible de joindre le service client. Soit 10 euro en l'air. Je ne recommande absolument pas 0 de 0 personas encontraron este comentario útil. ¿Y tú? |