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Color Set
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66,655 Verificado Comentarios de clientes |
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Not the right color and faded quicklyThe color barely covered my grays and it was not what I was anticipating as far as color. It also washed up VERY quickly, within 2 1/2 weeks. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The colour did not cover my greyI was so excited about having a custom colour as I had taken to mixing two different shades of standard hair colour to cover my grey. I am no stranger to hair colouring and did not anticipate any issues. I left the product on for 5 minutes over the recommendation. Sadly it only half covered the grey and now I have to wait a few days before I colour again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not as good as I had hopedThe packaging and products were of a high quality however it did not lighten my hair as much I would of hoped and it was quite gingerish, a shame as I had high hopes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Laura! Thank you for reaching out! We are sorry to hear that your colour formulation came out darker than you were expecting. Colour Happiness Guarantee to the rescue! A colour expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Einfach super!Seit ich meine Haare mit der Farbe von eSalon färbe, bekomme ich nur Komplimente. Wir gesund meine Haare aussehen. Wie schön die Farbe schimmert, hat keinen matten Ton. Hätte ich keine grauen Haare, würde man den Ansatz überhaupt nicht sehen, da die Farbe absolut natürlich ist. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful, Natural Color!I have been using eSalon for almost two years and I am so thrilled with the results...I get more compliments on my hair color now than when I was spending a fortune in salons! Depth, shine, coverage of grey... it's all there in my eSalon kit! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Robin, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Love the coloring kitLove, love, love. Everything you need comes in one package, my hair looks healthy and shiny after application. I have a lot of grays and feel like the kit provides great coverage for my roots. I feel like I am getting better results with this kit at home than at a salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Julia, We're thrilled to hear that you're enjoying your Dark Brown (Mahogany). We look forward to our next opportunity to delight you! |
Bye Curls Bye Shine. Hello damaged Dry Hair!Upon receiving my hair color package, loved the packing and, instructions. It applies on thick and clings on. I left it for 1 hour due to my grey hair. I always comb my hair when dyeing , to my surprise m6 hair was tangled into a knot. Carefully I had to de tangled, my hair felt hard. Regardless how much conditioning I apply. Now I have no curls, no shine! Im applying raw coconut and Shea butter everyday for this hair color has made it look dry and straw like . Can’t stop crying. Horrible product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlice - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
USED TO BE GREAT NOW JUST OKAfter reading the other reviews below...i too have noticed a difference. It is lasting as long as over the counter dye products. It used to last 4 to 6 weeks...now im lucky if i get 3 weeks. What have you done differently? I may cancel ...ive been thinking of it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - Thank you for your feedback. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t work for meThis product didn’t cover my gray at all. I applied as instructed, starting with the roots, even left it on longer. Washed my hair with the shampoo provided and was left with gray roots and red ends. I really wanted to like this product but just wasn’t for me. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Can’t get it rightGranted my red color has always been a challenge to professionals but when I said I want to go a shade or 2 darker I didn’t mean send me 2 bottles of 60% brown 40% red. When I contacted my “stylist” I got no response so I’ve moved on to another company. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |