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Color Set
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66,655 Verificado Comentarios de clientes |
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I tried another time .Was not happyI did not like my color .I wanted to give it another try but I am not happy with it .I appreciate you giving me another chance. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I will not use againI'm sorry but your product made my hair thin out to much, I wash it and now I have to remove hair before I drain the tub 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Coloration châtain clair doréJ'aime ma nouvelle coloration. Elle est un peu plus claire que l'ancienne et cela me convient . Cela me fait un marron clair avec des nuances doré du a mon ancien balayage. J'aime beaucoup. Merci à mon coloriste. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great!Color is perfect and stays good longer than any other product I've used. My natural color has no red or yellow and they nailed it. Very happy with this product, definitely worth it. Also leaves my hair in nice condition . PS I have thin hair that is pretty fragile. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurette- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love it!The color is perfect every time. The colorists are great. Easy to use, great directions, I enjoy the extra touches such as stain guard and stain remover, 2 sets of gloves, sticker to hold directions, and the box is personalized with my name. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorrie- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
No covering graysNot satisfied with coverage, have to color less than 2 weeks. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosParvaneh - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ExcellentDes produits de bin qualité correspond bien au description Ravie de recommander 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The best quality hair colour.I have been coloring my hair for 30 years now . eSalon's hair products allow me to color my hair at home but get the look,quality and color lasting comparable to having it done at an expensive professional place. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargareta - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Rousse au lieu de blond beige.Atroce, je me retrouve rousse au lieu de blond clair (je suis blonde foncé et j’ai commandé un blond clair beige). Franchement dégoûtée. Même un soin éclaircissant de grande surface me fait moins passer au orange. Et oui j’ai bien respecté le mode d’emploi et le temps de pose. J’ai arrêter de suite l’abonnement et vais tt de suite prendre rdv chez le coiffeur/coloriste pour essayer de rattraper cela. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorine T. - Merci de nous avoir contactés. Nous sommes sincèrement désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Turned my hair blackI wanted to cover my greys and get a slightly lighter bit of brown running through my hair. Instead, after following the instructions to the letter, I have ended up with black hair. Definitely not a product or service I would recommend to anyone I didn’t hate. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |