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ColorLove there color products! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHI Brenda, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Amazing resultsI have to admit I was apprehensive to try eSalon but decided to give it a go. After completing the online questionnaire a recommendation was made and I placed my order. ~~The next day I was surprised to get an email from one of the eSalon stylists who gave me her thoughts/explanation as to why my initial recommendation should be/would be tweaked. ~~~Definitely glad the change was made! The box arrived containing EVERYTHING needed to ensure a successful application. I was coloring my roots and decided to apply the product with the brush. I have always applied color from the bottle so this was a new experience. There are fabulous "How To" videos as well as extra instructions included with your order. The results were AMAZING. I did miss a spot or two but that is only due to the way in which I applied it. Lesson learned and next time I will be a bit more careful during the application. :-) The bottom line--I totally recommend trying this product!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Pamela, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
CouleurTrès bien mais je trouve la couleur un peu sombre, et toujours hélas plus clair aux racines mais ce n’est pas votre faute, et pourtant je suis les instructions que vous recommandez, je suis contente malgré tout ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Did not cover greysThe main thing I wanted from eSalon, besides a refresh, was grey coverage and my colour didn't give me that. Though the lengths and ends are beautiful and my hair does feel smoother if not a little dried out from the chemicals, the most important thing to me is the coverage. So this isn't for me. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClare S.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not to much coverThis color has not cover my grays I’m not to happy with it 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEdith - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not lastingVery drying, grey coverage lasted maybe 2 weeks max. The high light kit was great though. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the right color and faded quicklyThe color barely covered my grays and it was not what I was anticipating as far as color. It also washed up VERY quickly, within 2 1/2 weeks. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The colour did not cover my greyI was so excited about having a custom colour as I had taken to mixing two different shades of standard hair colour to cover my grey. I am no stranger to hair colouring and did not anticipate any issues. I left the product on for 5 minutes over the recommendation. Sadly it only half covered the grey and now I have to wait a few days before I colour again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not as good as I had hopedThe packaging and products were of a high quality however it did not lighten my hair as much I would of hoped and it was quite gingerish, a shame as I had high hopes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Laura! Thank you for reaching out! We are sorry to hear that your colour formulation came out darker than you were expecting. Colour Happiness Guarantee to the rescue! A colour expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Einfach super!Seit ich meine Haare mit der Farbe von eSalon färbe, bekomme ich nur Komplimente. Wir gesund meine Haare aussehen. Wie schön die Farbe schimmert, hat keinen matten Ton. Hätte ich keine grauen Haare, würde man den Ansatz überhaupt nicht sehen, da die Farbe absolut natürlich ist. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |