66,689 Verificado Comentarios de clientes |
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Fabulous as alwaysMy colour is fabulous as always always comes out the correct colour love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!!!!I was very happy with my hair color.... Instructions very easy to follow👍👍👍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHI Juana, We're so happy to hear that you're enjoying your custom Dark Brown (Copper Golden)! We truly value your feedback and look forward to hearing from you again in the future. |
SimoneSeitdem ich die Haarfarbe benutzte ,brauch ich keinen Friseur mehr,sie ist superleicht in der Anwendung,reizt die Kopfhaut nicht und die Haare glänzen wunderbar danach. Für mich eine klare Empfehlung 👍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom color setI love everything about my color. My hair has never looked this good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Paula, We're thrilled to hear that you're enjoying your custom Light Brown. We look forward to our next opportunity to delight you! |
Très bien mais...j'ai enfin fais ma couleur ce matin, il était temps lol La couleur est très bien ! Mais je ne me suis pas servie du kit racine car je trouve que c'est trop compliqué à faire toute seule. Je m'en servirais pour la prochaine fois. Si j'y arrive tant mieux, sinon je le préciserais pour la prochaine fois, donc oui j'ai plus que l'intention de repasser une commande car c'est vraiment génial et merci !!!!! Merci pour la couleur, j'avoue que j'ai eu un "peu" peur du résultat mais finalement c'est très bien merci Alicia La couleur est parti au bout d’une semaine en me faisant deux shampooing, j’espère que vous comprendrez ma colère et mon dégoût😡🤬je trouve que ça fait cher la couleur pour le avant après il suffit de regarder les photos que j’ai mise. La première avec la couleur, la seconde au bout d’une semaine avec 2 shampooing 🤬🤬🤬🤬🤬 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMagalie G. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que la tenue de votre couleur n'a pas répondu à vos attentes. Les formulations de votre flacon racines et de votre flacon longueurs sont différentes, c'est pourquoi il est important de suivre vos instructions personnalisées. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
A bit too darkI had colored the "gray roots" as instructed. Then pulled color thru to the roots. Used gloss first. Came out VERY DARK BROWN. then as the days went by the color on the top is a few shades LIGHTER. I am about to highlight it to salvage the darkness to light.Not real happy. I had ordered from Madison Reed cause it sounded like they used healthy ingredients. ESalon out on top there, my hair was let tangled. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Kim, we're so very sorry to hear your color came out too dark. We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Artful PresentationBeautifully and thoughtfully packaged with everything one would need for an excellent at home experience. Color shade was spot on for me. The only difficulty was that it didn’t effectively cover all my grays and faded quickly. Made a request to have my formula altered accordingly and will review after using the updated product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Rae! Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Looks greatI was pleasantly surprised at the results that I achieved. Looks like I went to the salon! Easy to use, packaged beautifully, and instructions were well written. Highly recommend! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Amanda! Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Game ChangerKit made the processes of coloring my hair way less daunting. Everything was clearly labeled, easy to use and the conditioner smelled really good! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Janet! Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We're very pleased to hear your instructions were very useful! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Hair colorI like my color but would like to have more shine. The orders come consistently and I really appreciate this so I don't have to reorder time and time again. I also like the fact that I could make Changes to my color anytime. The instructions are easy to follow as well. Thx. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPA - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |