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Color Set
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66,689 Verificado Comentarios de clientes |
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Great hair productsLove them all! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Penny! Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great Color!Just wanted Crystella to know I loved the color on my recent order! I asked for a touch of red and it was exactly what I wanted. Had my hair cut today and the first thing my stylist said was "great color". Thank you!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Cynthia! This kind of feedback is very rewarding. We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We will be sure to share the good news with Crystella! We look forward to blending your next color soon! |
Excellent!Loved the tones in the color! The instructions were spot on and the shampoo and conditioner smell great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Beautiful brunetteI absolutely love the Color from my new kit! It is so gorgeous and my hair is so healthy looking. No dullness, dryness or uneven tones. Just a deep beautiful color!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Melinda! This kind of feedback is very rewarding and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Absolutely love the productsHi I just want to say that I'm very happy with the products they are wonderful great quality and I'm very happy with my hair color is exactly what I wanted 💗 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Anayeli! We're thrilled to hear that you're enjoying our products! We look forward to our next opportunity to delight you! |
Love love love ❤️Can’t praise this enough!! The box was very delightful and you can tell it was definitely cared for. I will continuing order my hair color from you guys. My hair feels so so soft afterwards and I have always had at home issues with how my felt with at home hair color. Thank you so much!!! 10/10 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
NiceIt’s bit darker than I thought but it’s okay 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still redDon’t want any red or orange tubes in my hair anymore. Otherwise great quality product. Washed it too fast 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Uneven results and color not as expectedI really wanted to like this color. I had previously received a color that pulled a little too red for me so my color was adjusted and more violet was added instead of red. I was excited to try this color as I love the feeling of my hair and the shine after coloring I just wasn’t happy with the actual color. This time it came out even worse! My roots area was still much too reddish orange and now the length of my hair is very very dark, almost black. I followed the directions exactly as stated and feel so unhappy I wish I could completely undo all of the color I have on my hair. The company is great, fast shipping and quick customer service but I am just very unhappy with my results. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Refund policy and productThe product color is nice but it takes only 1 week to stay in my hair. I returned the last shipment on Jan 9th and up to now a month after I haven’t got my refund on my account. I wished is they so fast on charging your cc, you also fast on returning the money of your customer. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRuby - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this and your returned order a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |