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Color Set
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66,689 Verificado Comentarios de clientes |
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Shade updateWent from light blond to medium as I was getting too light on top. Love the new shade. Looks like I have all over highlights yet the colour is not a lot darker- very subtle. Thank you to Silvia for your colour expertise. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarion - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate you sharing, and Happy Coloring! |
Nice colorGreat color and the tone lasts well. Better than store bought. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLee - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great color matchLove the product. It would add even more value if extras were included rather than a la carte. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Doesn’t stick…Doesn’t stick, apply, or dye the hairline around my face. Dyes the rest of my hair except the face framing hair therefore causing me to want to purchase more or throw on my hat. Also, the color looks too clown red now that the formula changed. I’m afraid to stop using because I’ve got a good 24 inches of this weird color on my head already and don’t to tiger stripe my head by using a different product that won’t match. I like the ease and convenience of ordering and receiving on a schedule. And knowing that it should be the same color already on your head. But the color isn’t covering the gray at my hairline and temples so I’m a bit frustrated. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJohanna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not good grey coverageI applied the colour 1.5 weeks ago and already the grey is showing through - very disappointed 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatherine F. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Has the Formula Changed?Have used this product since 2013. However, for the first time I have buzzing ears and a headache after dying my hair. Today is day 2 with this reaction. Has the formula changed? Is there a new ingredient? I will no longer be able to purchase this product because of this reaction. Wanted you to know - if the formula was changed I think it's important to tell people. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele - We truly appreciate your feedback! We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further. Keep an eye on your inbox for more details. |
Orange redMy roots are orange red after this hair dye. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKate - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Lighter than expectedDid not cover gray 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Terrible coverage & way more red than I wantedI was very specific that I wanted to mimic my natural hair color. I included a pic and specified what was natural and what was dyed. Unfortunately what I got was closer to the dyed color. And then the dye did not fully cover my grey hairs. I could spend 1/3 of the cost at target & get a much better result, very disappointed. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
can't review something i haven't usedI orderd my color on the 29 january it's been almost 2 weeks and I haven't heard a word. The event I got it for has gone by but I still want my color can you please get me out of the dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAisa J. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that your eSalon order has not arrived! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |