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Love love love ❤️Can’t praise this enough!! The box was very delightful and you can tell it was definitely cared for. I will continuing order my hair color from you guys. My hair feels so so soft afterwards and I have always had at home issues with how my felt with at home hair color. Thank you so much!!! 10/10 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
NiceIt’s bit darker than I thought but it’s okay 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still redDon’t want any red or orange tubes in my hair anymore. Otherwise great quality product. Washed it too fast 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Uneven results and color not as expectedI really wanted to like this color. I had previously received a color that pulled a little too red for me so my color was adjusted and more violet was added instead of red. I was excited to try this color as I love the feeling of my hair and the shine after coloring I just wasn’t happy with the actual color. This time it came out even worse! My roots area was still much too reddish orange and now the length of my hair is very very dark, almost black. I followed the directions exactly as stated and feel so unhappy I wish I could completely undo all of the color I have on my hair. The company is great, fast shipping and quick customer service but I am just very unhappy with my results. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Refund policy and productThe product color is nice but it takes only 1 week to stay in my hair. I returned the last shipment on Jan 9th and up to now a month after I haven’t got my refund on my account. I wished is they so fast on charging your cc, you also fast on returning the money of your customer. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRuby - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this and your returned order a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
PerfektIch bin sehr zufrieden mit dieser Farbe. Nicht so flüssig, ölig oder unangenehm. Lässt sich gut verarbeiten. Nur zu empfehlen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productI love the hair color products. They are easy to use and I especially appreciate the color remover for my face. I really do feel like I’ve gone to the salon for a professional color when I’m done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Rebecca. This kind of feedback is very rewarding. We're so happy to hear that you're enjoying our hair products! We look forward to the next opportunity to suprise you! |
Absolutely fantasticE salon popped up on my fb, after struggling to mage time to visit the salon and not wanting to use a supermarket box dye, I thought I’d give it ago. There’s lots of questions to answer to make sure you get what you want, I added a note also. The colourist emailed me to say the colour is chosen she thought would be too golden so she was going to add something to tone it down slightly, which I thought was fantastic customer service! When it came I was so impressed, the presentation of the products was amazing, looks and feels special. I read the personalised instructions then started. I was slightly worried as it was developing as it looked very dark, however when I washed it off it was perfect! I absolutely love the colour and I would actually say it’s the nicest colour I’ve ever had on! I’ll definitely be doing this every month! Thank you so much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing jobGreat hair color love how you guys make it so easy-to-use come out looking amazing thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Elizabeth! Thanks so much for your feedback! We are so very happy to hear that you are loving your customized instructions and your smooth results! We appreciate you sharing, and Happy Coloring! |
Would recommendI went for the ammonia free color option which I’m glad I did. My hair still feels healthy and normal which is not something I’ve normally felt after coloring my hair at home. My color stylist recommended gradually going darker instead of jumping straight to dark brown (my natural color). This was a smart choice in case I change my mind in the future and want to get highlights again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Jamie! Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |