66,689 Verificado Comentarios de clientes |
|
Ordenar por: |
been using esalon for 10 years (9-2012) Would be a 5 but for the directionsI love eSalon the color set makes my hair look and feel better then anything else ever put on my head. I do agree the processing time is longer then listed on the instructions. I still follow my original instructions, which were 20-30 minutes for roots. Because unfortunately I'm graying, and not prettily, I have added another 5 to my routine. I then have also gone back to the original instructions and used the remaining color (adding a bit of water if needed) and smoothed it over all my hair except very ends in small sections. I leave this another 5-10 minutes. When I do this people still tell me how fabulous my hair color is. I'm not sure why they changed the instructions, but it is harming the ability of their excellent product to reveal it's excellency. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosRebecca - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My color -auburnIt was supposed to be auburn but it turned out really really red. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosEmelie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ArnaqueVous obligé sans prévenir que cest un abonnement la couleur est nulle et j'aime pas qu'on me force la main, je refuse votre 2ème envoi 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosCatherine T. - Merci pour votre commentaire. Chez eSalon vous pouvez effectuer une commande unique ou souscrire à notre Abonnement Couleur, ces options sont disponibles avant de finaliser vos achats. Grâce à notre Abonnement Couleur vous bénéficiez de 20% de réduction sur toutes vos commandes et il est également modifiable, ou annulable à tout moment depuis votre espace client ou en nous contactant. Veuillez vérifier vos emails pour plus d'information de notre part. |
Not what was requestedI requested more red in my formula and received more brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosLettsi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair colorI have been very pleased with the quality of this product. Perfect color every time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosCindi - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your personalized color! We look forward to the next opportunity to delight you! |
Colour changeLovely colour and my hair looked quite glossy when dried. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Best color ever!I'm going on my 5th color order and while I've made some tweaks along the way, the colorists at eSalon were able to make a color that just about matches my natural red hair perfectly! I will never go anywhere else for color! Keep up the good work! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosLeeAnn - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect matchI never had any luck coloring my hair. I researched online and found eSalon and I am so grateful. My hair is very healthy and the color is perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosLinda - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Hair colorI have been very happy with all the hair products I’ve tried. I did have a problem with the color of my highlights and the eSalon staff were very helpful and promptly sent a product to soften the color at their expense. Wonderful customer service and products! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosNancy - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your eSalon experience! We look forward to the next opportunity to delight you! |
Love this product!!I’ve always had my hair professionally coloured but decided to stop fighting my natural red tones and work with it. I sent In pictures of my before hair colour & described what I wanted to achieve. Love the way the colour comes in a gorgeous little package & the instructions are super easy to follow! Will definitely be using this to colour my hair from now on 0 de 0 personas encontraron este comentario útil. ¿Y tú? |