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Color Set
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66,655 Verificado Comentarios de clientes |
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Intensiv Tönung AschbraunDie Farbe ist genauso wie beschrieben und deckt gut ab leider hält sie nicht wie beschrieben Und ist nach zwei Wochen wieder weg sehr schade und dafür zu viel Geld 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorWish it would cover the grays better. But over all not bad 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJosephine - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Cute packageDid not cover gray well, washed out within a week. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Susette, we are very sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did not cover greyThis is my second time ordering. I am completely disappointed. It didn’t cover my grey at all. It also left my roots a lighter color than the rest of my hair. Which I find hard to do when I have dark brown hair. I would like my money back. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Moyennement satisfaitePlutôt compliqué avec tout ces noms en anglais pour quelqu’un qui n’en comprend pas un mot … et le final est plus foncer que ce que j’espérais … 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa A. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes et que vous ayez rencontrée des difficultés avec nos produits. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Beautiful ColourI love my colour - it lasts a long time and the shine and texture are lovely - better than my old salon product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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SuperSimple efficace et juste la couleur dont j'avais besoin 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Personalised Demi-permanent colourNot only has ordering the colour exactly how I want it been a pleasure but all the accouterments that arrive beautifully packaged with it have been so helpful (even the little tag for sticking up the instructions on the mirror). My grey coverage is brill and I'm left with shiny soft hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color for dark hairVery happy customer. Love the custom package they sent me. I love it. Thank you eSALON!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Loved the way the color lookedI was very surprised, as I was applying I thought it was going to be dark. once it was finished I was so surprised how it turned out. Perfect, love it. I will be ordering again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudy - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom hair color! We look forward to the next opportunity to delight you! |