|
Color Set
|
66,689 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Extremely disappointedI want RED not brown with barely a touch of Auburn. I was VERY dissatisfied with my order and my results. I even included a message to the colorist saying that I want MORE red and copper tones and instead; I got less. AND, the kicker is that EVERY TIME I have used your color, I get a different color--sometimes light auburn, sometimes really red and sometimes, like this last time a mousy brown with hardly any red at all. BLAH! Sure, you can try to send me a new kit for free. Do you want the old one back? I'm sure not going to use it again. But I'm also not paying shipping and handling to send it back to you. My husband does my hair and he follows the directions very carefully, so I just don't get it. I guess you think the mousy brown with just a hint of auburn is closest to my natural color and it is, but if I wanted my normal color, I would't be dying it, would I? If you can send me a kit that has a lot more of the copper red in it, then I will be happy to try it. Why you couldn;t just do this in the first place is beyond me?!?!? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosPaula - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Amazing set!Wow I am in awe of this. I normally use home dye and find so many irregularities with box dyes. But I’m so happy with the results from this! The set was packaged beautifully, with everything you could need. Even little details like stain guard and a sticker for hanging up your instructions- so useful! So impressed with this set. Thankyou 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Super FarbergebnisIch bin wirklich zufrieden mit dem Farbergebnis. Die Farbe ist wie erwartet. Das Shampoo und die Spülung die im Set waren riechen sehr gut. Werde ich mir auf jeden Fall bestellen. Ich habe hellgoldblond gefärbt. Alles war sehr gut beschrieben. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Tolles ErgebnisMusste selbst noch rosa hinzufügen. So wurde das Ergebnis perfekt. Könnte ihr das beim nächsten mal berücksichtigen?? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Super colourThanks esalon just what I’ve been looking for good, healthy natural colour, hugely grateful! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Ton ajustéLa coloration a été topissime! J'aime le ton! Une dame m'a même dit: j'aime beaucoup ce côté "chocolat" et "cuivré". 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Demi colorI am very pleased with my first order of E-Salon. The access to a colorist is a great tool and the color they chose for me was spot on. I will continue to order with them...Highly recommend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHello Jackie, this kind of feedback is very rewarding! We are super happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Not at all what I was expectingI followed the directions to a T. Color all pretty much washes out at my roots and it’s red tinted.I sectioned off my hair and colored every stand and it looks like I didn’t even get any color on my hair 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAlicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not perfectThe colour looks just like I wanted but the bottle is so small I have to buy the ends refresher everytime, the conditioner sachet is not enough either so left my hair very dry tangled and hard to brush. Unsure if I will continue with plan or just go back to supermarket dyes as they are cheaper and leave my hair softer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSandra P. - Thank you for your feedback. We are so sorry to hear that you are not completely satisfied with your experience. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Lieber wieder DMNach dem 2. Versuch werde ich wieder auf Drogerie Produkte zurückgreifen. Mein Ansatz ist erneut heller als die Längen und anstatt dunkel rot bin ich ein Kupferkopf. Das war‘s…. ein drittes Mal wird es nicht geben 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosClaudia T. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |