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Great ColorCame out perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Not the color shownThis color was nothing like what was shown. I was supposed to be strawberry blond. It had basically no red in it at all and made my hair darker than it was and looks like a gross light brown. So disappointed as now that it is dyed I can't lighten even back to my normal color. No depth of color a box from the store that my daughter uses is way better. Don't waste your money 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllison - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Agood color but fades out to an orange/redThe color syarts out as a lovely brown but quickly fades to an orange/red which does not suit me. I would prefer my next purchase to be a cool brown with the ability to put in catemel highlights. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalie - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Grau nicht abgedecktZiel verfehlt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa R. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
AlrightNot all that 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSanam - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Extremely disappointedI want RED not brown with barely a touch of Auburn. I was VERY dissatisfied with my order and my results. I even included a message to the colorist saying that I want MORE red and copper tones and instead; I got less. AND, the kicker is that EVERY TIME I have used your color, I get a different color--sometimes light auburn, sometimes really red and sometimes, like this last time a mousy brown with hardly any red at all. BLAH! Sure, you can try to send me a new kit for free. Do you want the old one back? I'm sure not going to use it again. But I'm also not paying shipping and handling to send it back to you. My husband does my hair and he follows the directions very carefully, so I just don't get it. I guess you think the mousy brown with just a hint of auburn is closest to my natural color and it is, but if I wanted my normal color, I would't be dying it, would I? If you can send me a kit that has a lot more of the copper red in it, then I will be happy to try it. Why you couldn;t just do this in the first place is beyond me?!?!? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaula - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Amazing set!Wow I am in awe of this. I normally use home dye and find so many irregularities with box dyes. But I’m so happy with the results from this! The set was packaged beautifully, with everything you could need. Even little details like stain guard and a sticker for hanging up your instructions- so useful! So impressed with this set. Thankyou 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Super FarbergebnisIch bin wirklich zufrieden mit dem Farbergebnis. Die Farbe ist wie erwartet. Das Shampoo und die Spülung die im Set waren riechen sehr gut. Werde ich mir auf jeden Fall bestellen. Ich habe hellgoldblond gefärbt. Alles war sehr gut beschrieben. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Tolles ErgebnisMusste selbst noch rosa hinzufügen. So wurde das Ergebnis perfekt. Könnte ihr das beim nächsten mal berücksichtigen?? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Super colourThanks esalon just what I’ve been looking for good, healthy natural colour, hugely grateful! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |