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Color Set
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66,689 Verificado Comentarios de clientes |
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Didn't cover my graysThis is the second time I try this product. The first time, I followed the directions and my hair didn't pick up the color with one use so I did it twice since I had product left over and then my hair took up the dye. The same thing happened this second time around, none of my grays picked up the color so I have uneven color throughout. I'm most likely not going to continue using this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorrine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Pas la bonne couleurCouleur rouge orangé.... j'en ai pleuré de rage!!! J ai dû récupérer ma couleur en allant chez un coiffeur...!!!! Vraiment déçue..!!!! Je me suis desabonnėe Cordialement 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine D. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que vous ayez été déçue par les résultats de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |
Meh.My color was dull and flat. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Three different colors of hairI had three different colors in my hair before I used the product and now there are three different shades of color from what it was originally 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharmaine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover my grayLoved the color and it didn't burn my scalp but but it did not cover my stubborn gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Easy to use, beautiful custom color that lasts and great gray coverageThis process was fun and easy. The product was delivered quickly and had all the included items. I have colored my hair myself many times in the past, so coloring my hair was also easy. The smell was nice. The color came out fantastic. While it has been growing out my gray hairs are blending in perfectly. I am excited to keep using this service and changing up my colors with the seasons. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Danielle, we're so grateful for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Sehr gutFarbe Natürlich und sehr intensiv 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy Professional ColorI've been using esalon for almost a year now and can't imagine ever going back to boxed hair dyes. I work with an actual person to get the color I want and that works for me. It simple easy Professional and beautiful 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Crystal! Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your customized hair color. We truly value your feedback and look forward to hearing from you again in the future. |
Belle couleurBelle couleur beaux reflets j'aime beaucoup 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itIt’s perfect every time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Isara! We’re pleased to hear that you’re enjoying your customized hair color and that it continues to provide you with amazing results! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |