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Color Set
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66,689 Verificado Comentarios de clientes |
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Didn't cover my greyI was upset with this last purchase. It did a very poor job of covering my grey hair. When I ordered in the past the coverage was better. Not sure if I will purchase again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Didn't cover graysI specifically stated I didn't want black and the color is black but still didn't cover my grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaudia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not as expectedComplicated and messy process compared to box dyes. The " roots" mixture when finishing at the end was so strong smelling.. It nearly made me pass out and there was no way i could leave it on my hair or continue to massage for 2-3 minutes because the fumes were so strong that it made it difficult to breathe. And couldn't find anywhere staying to be prepared for that it would've opened a window. Plus, didn't cover greys very well. Packaging doesn't say how long coloring should last either. On the plus side, the color looks good so far and hair doesn't feel super dry. Also 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosC.N. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Order not as requested.I'm a mother so coloring my hair and even having the time to is a treat. I colored my hair today and it's not what I requested. My gray roots are still visible. My hair that should be soft black is brownish. I requested a non brassy tolerant full coverage for my gray soft black. That is not what I received. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoanna - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Not satisfied with Custom colourI bought ammonia free custom colour. I believe bleach is used in making custom colour. When I colour it damage and burn my hair. I am really disappoint with my purchase my damaged hair take months to recover. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMs. Gul - We never like to hear that our customers are unhappy with their results, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get your hair where you want it to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
First time use-fab resultI was a little sceptical about colouring my hair and it took some persuasion from my daughters. I’m in my 60’s and my hair had become lighter over the years, the tones of grey/silver along with the colour tinge from straightening made my hair look really brassy. Today I received my first order and decided to try it out straight away. The result was amazing and my colour looks so natural. I’m so pleased with it. Instructions were simple to follow so thank you Esalon I’m now looking forward to my regular orders. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Super leuchtende FarbeMir gefällt die Farbe sehr gut, glänzt schön, auch mit langen Haaren. Menge gut ausreichend. Duftet angenehm(beim waschen). Solange ich nicht zum Frisör gehe, ist das ein sehr guter Ersatz. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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TopSuper schöne Farbe. Schneller Service, wenn man doch mal was anpassen möchte. Alles Top! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great results and so easy to useLove how simple hair color is with this kit. Results came out great too! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBianca - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing and Happy Coloring! |
Love it. Great color.Great Color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |