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Color Set
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66,689 Verificado Comentarios de clientes |
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Hair looks amazingI was a bit apprehensive about changing my hair colour at first but I need not have worried. The products are excellent and the instructions were very easy to follow. Finally was my hair was dried the colour was lovely - a 5 star service and finsh Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No cover gray gairI like the color but it doesn't cover my grey hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTizita - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Mon avisJe suis très contente de ma couleur, le seul problème est l'emballage : c'est la deuxième fois que mon colis arrive ouvert. Ça serait bien de mettre au minimum un bout de scotch. Merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Natürliche HaarfarbeHaarfarbe sieht sehr natürlich aus, leider war die Grauabdeckung nicht zufriedenstellend. Trotz langer Einwirkzeit und Einarbeitung lt. Anweisung. Sehr schade. Aber dafür sind mir 22 € zu viel, um bei der Grauabdeckung nicht erfolgreich zu sein. Tut mir leid. Ich möchte keine weitere Bestellung. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeike V. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Colour does not last, and more expensive.I am noticing what others have noticed. The colour does not last as it used to and it is more expensive. The price increase from December 2021 to February 2022 = 31% plus. I have been using eSalon for years....now I am not sure if I will continue. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrish - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Covered zero graysThe color is ok but it did not cover gray at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKrystal - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It’s rubbishTotally wrong colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa H. Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorLove my color haven't tried the shampoo yet. Have been a customer since 2014 and you have always been so great about all changes with my color. Will continue to be a client for many years to come. Finally talked my daughter into trying your products and she is very satisfied also. I do have to agree with others about the color doesn't seem to last as long as it used to. But still love it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarla - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorPerfect color!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Hair colorThis hair color turned out just beautiful! Talk about being able to color my gray hair without it being brassy and not blending well with the rest of my hair was a true Winner for me. I enjoyed the mixture very much. I would recommend this to women who have natural hair texture like me. It is great. I just hope it will continue to be good to my hair strands 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonnie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |