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Color Set
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66,689 Verificado Comentarios de clientes |
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Leaking bottlesIt's hit and miss! A couple of my orders have arrived with stains on the box from leaking bottles. I feel this affects product quality and should be addressed. Overall, I have been pleased with my hair color and products. However, quality control and maybe better packaging should be considered. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Raven, we truly appreciate you taking the time to provide us with valuable feedback. We’re truly sorry that you've experienced issues with some of your Color Kits. We take our clients' feedback to heart and continue to improve our products and packaging each and every day. We've sent you a message via email! Keep an eye on your inbox for more details. |
Color great, coverage notsomuchLove the color, but it’s just not covering the gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Kim, we greatly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Quality not as goodMy last order 10858472 I was not pleased colour washed out on first wash not as good as previous let me have your comments 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen Q. - Thank you for reaching out to us here at eSalon! We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps. |
Nice productMy personalized hair color was the perfect shade the first time I ordered it. Not sure if the formula has conditioners or not. My hair seemed to be over- conditioned for a few days after coloring my hair. By day 3 or 4 my hair was fabulous! Still is! I will be definitely reorder this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConnie- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I love it!The experts did a great job getting the color I wanted! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Stacey, thank you for your wonderful review. Our team of licensed colorists loves being able to craft the ideal shade for our clients at home. Happy Coloring! |
I love the colorI’m very impressed with eSalon so far. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRitsuko- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect color to start with!I was a heavily highlighted blonde and wanted to go back to my natural color to give my hair a break from the bleach. I have colored my own hair in the past but always second guessed my color choices and feared it would turn green if I tried to do an ashy/neutral brown (my hair always turns a copper/orange color.) But this mix was great to start with, my hair feels healthy, the process was easy to do with the detailed instructions and the color has lasted a few weeks before fading! I just ordered my second color set and requested it to be more neutral this time. I can't wait to work towards achieving that ashy brunette color! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Katelyn! We truly appreciate your feedback! Upon reviewing your profile, we see that our colorists are currently working on crafting that dream shade for you. Please let us know if there is anything else we can do to help! |
The color is nice gray coverageI love the color and leaves the hair very nice and shiny, but the gray coverage was not the best. I would like to try a stronger product to cover my grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIsabel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Sehr viel Abfall und teuerDie Farbe an sich ist schön, aber ich konnte keinen großen Unterschied zu Supermarktfarben ausmachen. Vielleicht hält sie länger den Glanz. Was mich wirklich gestört hat sind die vielen einzelnen Verpackungen, deshalb habe ich das Abo beendet, außerdem ist die Farbe ganz schön teuer, womöglich wegen des vielen einzeln verpackten Schnickschnacks darin. Der Service an sich ist gut. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBirte B. - Vielen Dank für Ihr Feedback. eSalon hat vor kurzem eine Überarbeitung gestartet und wir haben einige Änderungen vorgenommen! Sie werden sich freuen zu wissen, dass alle unsere Verpackungen recyclt werden können - von der Versandschachtel bis zu den Flaschen! Da wir verschiedene Arten von Kunststoffmaterialien haben, gibt es einige verschiedene Arten von Recyclingkategorien. Bitte wenden Sie sich an Ihre örtliche Abfallentsorgungsfirma oder Ihr Recyclingzentrum, um weitere Informationen zum Recycling verschiedener Kunststofftypen zu erhalten. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
ImpressiveJust wanted to give feedback on my first order with eSalon. I'm really happy with the colour. It's very natural and just what I wanted. My hair had turned very brassy from both the supermarket dye and from the sun on a recent holiday. This colour gives a natural gold tint to my hair without being too blonde. (I'm a little too old for platinum locks!!! 😂) I was really impressed with the lovely packaging and the little extra touches included in the box, like the brush and stain guard. The attention to detail makes you feel as special as a salon pampering. The condition of my hair post treatment was superb. Really soft and conditioned. Having naturally curly hair, it's always dry and can look frizzy and dull but the shampoo and conditioner were lovely. I highly recommend giving this a try and I'm looking forward to my next order in 6 weeks. I may even treat myself to some hair care in the meantime 😊 10 de 11 personas encontraron este comentario útil. ¿Y tú? |