|
Color Set
|
66,689 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Good colorNeeded a bit more red tones. They adjusted the color. Came out good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSuzanne - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Darker colorI loved the cor before but wasn't covering my gray hair. They changedd the forma and it seems darker than the loriginal light brown . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJill - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Custom colorIt's only been one week and the grey is coming through, so cancel my account totally. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
loved everything about bit but the colorLOVED it all until I washed the dye out and saw the color of my hair which disappointed me very very much. it wasn't even close to what I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDevon - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Produit jamais reçuMalheureusement, j'étais contente des produits mais je n'ai jamais reçu cette commande. Le livreur n'a jamais cherché à me contacter et j'ai reçu directement un avis de non livraison !!! A éviter, ce n'est pas la 1ère fois donc là, j'abandonne 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCeline - Merci de votre message, nous sommes désolés que vous n'ayez pas reçu votre commande, et pour tout inconvénient que cette situation a occasionné. Notre équipe vous a envoyé un email afin de vous assister davantage. |
Wanted Ash got OrangeNo real help. My hair is orange!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSarah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Cancel my accountDo not send another shipment. I’m disputing the last bill and do not want any more bogus product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJoyce - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
Terrible colorI ordered a light blonde and I got a mousey red/blonde. It's horrible and I'm regretting that I bought it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKatie, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and it looks like you've worked with one of our Color Experts to resolve your concern. Thank you again for your feedback and please let us know if we can help with anything else. |
Love the color and personal care! (watch for stains)As my hair grays, I am hoping to transition to a lighter overall color. ESalon color has been wonderful! My colorist(s) have tweaked my color formula several times as I slowly lighten. This last color i wanted a bit of a red tone added, and my colorist sent along a second bottle to refresh my end. I can't wait to try it! Note: I found that the brush method is best. Using the bottle, I dripped several times on my white sink and was dismayed that unlike my old demi-color, this formula left stains. The stain remover they give you for skin actually helped lighten the stain. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTerri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I loved the color and how soft my hair felt!I loved the color and how soft my hair felt! The kit made the process east to use! I would recommend this product and definitely will purchase again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJoy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |