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Color Set
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66,713 Verificado Comentarios de clientes |
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Very disappointedAfter following ALL the instructions, I was ready to rinse. Filled bottle with water, and rinsed my hair till water was clear. …I then noticed that the bottle was STILL 2/3 FULL of THE HAIRCOLOR MIX?? The color did not work..and my gray roots were not covered….So the color DID NOT WORK FOR ME…. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIrene - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t cover all the grayPlease cancel didn’t cover all my gray 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color not lasting as longSo I have been with u all for awhile n I have been noticing a problem with the color fading a lot faster then it used too. Nothing on my end has changed n it's getting disappointing that prices are going up but quality is going down. I hope this will not b the case with my color coming up in April or I may have to reevaluate my options 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Tami! We're super sorry to hear this. Upon reviewing your profile, we see that you've submitted an adjustment request and our Color Experts are currently working to resolve your concerns. We truly appreciate your feedback! Please let us know if there is anything else we can do to help! |
Awesome customer serviceAwesome customer service. I was very happy with the Customer Service I was even happier with the hair color. It looks really nice and has a great shine and glow makes your hair feel soft and silky. I am in love with the color. Would highly recommend this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAbigail - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great Color & long lastingI have been a customer since 2016. I always love my color & it is long lasting. I think what also helps the color last is the tint rinse. I have lots of people that ask who does my color. I always say me & eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeri - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom color! We truly value your feedback and look forward to hearing from you again in the future. |
Couleur racines👍Top. Super. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this colour!Thank you so much for this custom colour. It's just what I wanted and the grey coverage is great. Amazing service at esalon xx 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Yes!Great color, and not brassy! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We’re pleased to hear that you’re enjoying the your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Love!!I really like using this service. Always love my color even when I adjust it. This time (March 7) this color felt perfect. And great customer service! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChloe-nil - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Amazing!!First I’d like to say that I have always been scared to death to try any new hair color. With my skin tone, I was concerned this it would make me look pastey. The box sat on vanity in my bathroom for a month. My husband, who is a very patient man, finally said that he would appreciate if I’d either use it or toss it. Oh my gosh. This color is exactly the same auburn with gold highlights I had as a little girl. I was so excited I almost cried. I’ve had cancer twice, 5 years apart. Both times my hair came back completely gray. Both times I went through several boxes of color to at least get in the auburn family. At this point, it was like a dark dull strawberry blonde. All I wanted was color. That’s when I found esalon. As I stated above, it was a perfect match. I probably took the quiz 9-10 times. The same color came up every time. The color is easy to apply, it doesn’t have a strong smell, and it leaves your hair soft. My order came with a lot of useful products. My fave is the shine serum in the orange bottle. It gave me shiny gold highlights. Take the quiz several times. If you answer honesty, you’ll probably get the same each time. I will never buy boxed color again. 142 de 146 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |