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Color Set
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66,689 Verificado Comentarios de clientes |
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Still not rightThis is my 5th and last attempt to get the color an ash blonde. Have asked each time for ash but still not even close to ash blonde. Please listen to what your customers want 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenny - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TerribleI was told and it was marked on my bottles of color that it was blue black. It is dark brown and my roots look red. I am canceling my subscription 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVelvet - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
latest shipmentwas not happy - formula chunky and would not mix at all -had to cut bottle for mix to come thru - coloring my hair with 2 different shades from bottle - was at room temp - shook bottle til i couldnt shake anymore - was like it was an old mix - was always happy before this - not so much now 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We're truly sorry for any trouble dispensing your color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Wrong colorColor is too light and did not cover gray at all. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Loved itExactly what I wanted! Easy to follow instructions! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherry - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Cover greyCovers grey well. Color was good and long lasting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We’re pleased to hear that you’re enjoying your customized eSalon color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Exactly what I was looking forI'm very pleased with the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Amazing!!!I’ve box dyed for a very long time as cannot afford to have it done at the hairdressers. Never been happy with box dye as never comes out like it says it will. After having a disaster and a chocolate brown going a red/orange tinge, i just couldn’t deal anymore of looking like an idiot. So stumbled across esalon…. THANK GOD! the orange has nearly gone! And my hair looks like a natural chocolate brown, to match my clip in hair extensions. I am buzzing!!! Loved the packaging and all that comes in the box. The shampoo and conditioner smells divine. Will be ordering the shampoo and conditioner on payday! Thank you so much for giving me amazing looking hair, it’s not looked this good in years! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ExcellentNatural looking color soft hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pre color spray,I'm sure I'd have loved it, but the spray bottle wouldn't spray. I'll have to get a little spray bottle to put it in for next time. I'm changing my rating because they are sending me another bottle with my next order at no charge! I love when companies take care of their customers, it shows they really care about us. Thank you for doing this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |