66,689 Verificado Comentarios de clientes |
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Not the bestThe color came out more red than expected 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Two different colorsMy hair is two different colors. The second shipment was a completely different color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaryam - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Haven't colored my hair in a whileFor me, this was a bit more tedious to use on my own, a bit messy for me. I love how the color turned out, but it was hit and miss in areas? Luckily it is so subtle that it blends in and allows my white hair to appear as highlites. It also left my hair very soft and silky, unlike over the counter hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTamara - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
A Happy CustomerI've used your product now for the third time. Thanks to Alexandria she knows her colors. With my first request I chose a darker brown shade. Alexandria received my request and a picture of my current color hair. she recommended to go a shade lighter with golden in the brown color and if I want the next time, I could go a darker brown. I have not gone darker brown because I love the color Alexandria recommended! I am thinking I want highlights for the summer season. Thank you, I am very happy with the product, color shade and price! I love that the color kit comes prepared and ready to use. Truly grateful, Elsie Calo 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElsie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great productEasy to use, had more than enough product and it was so easy to do 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colourI'm very pleased with the colour I recently received. I altered it slightly and it has turned out perfect. Multitonal..soft and looks vert natural 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorMy hair color is exactly what I wanted. The products leave so soft and healthy. The color is lasting much longer than I thought. It has been 5 weeks and I do not need a touch up. I’m extremely satisfied with this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Finally the perfect colorThe first order I received my color was pretty but not perfect. The second color is perfect! I have always wanted beautiful chocolate brown hair but it's always to dark or too red. Not this time thank you to my stylist you now have a life long customer. UPDATE 2 Yrs later still loving my color and every time I make a change it's awesome! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!My hair color before eSalon was a disaster! I'd tried manic bleach and color to go teal and when that faded to a gross yellow/green I was forced to go red to get the green color out. Finally that started to fade into blond with 2" of red near my roots and finally my actual roots which are darker. I was worried the whole thing would start to look like a wonky red/brown/blond rainbow so I decided to try eSalon and spent a great deal of time with their system choosing the closest brown hair color to match my eyebrows as I could and explained my whole hair color adventure in a message to eSalons styists. I recieved an email a day later confirming the choice and telling me the order would ship shortly. Well let me tell you, they pegged it one shot!!! I can barely the tell difference between their color and my eyebrows, even in the full bright sunshine!! It looks amazing and I feel like me again! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Seems differentPro: Other than spending a fortune at a salon, eSalon color has by far been the best product I've used on my hair. Pro/Con: I love the try it on function for the Aura colors. It would be awesome to have that same function for the esalon coloring as well. Con: My grays don't seem to stay covered near as long anymore. Not sure if that's due to a change in their formula or a specific ingredient or what but I will give the pre color balancer a try when it is back in stocks, hopefully that helps. Con: I would Love to see esalon offer text messaging as an option for upcoming order reminders. It is so easy for me to miss the email and forget to change my order before it ships if needed. Overall, I think this is a wonderful company with evolving products, flexible delivery options & great customer service and I hope they continue to thrive and keep prices down for us. P.S. I would like to suggest we receive free shipping on all Autoship plan orders. TY 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarrie - We truly appreciate your feedback and take every word to heart! We are also so sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |