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Color Set
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66,713 Verificado Comentarios de clientes |
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Not receivedGave it one star because you had to rate it to write a review. Order 2 weeks ago and have received nothing. Very disappointing in the service they are offering. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Darci, we appreciate your feedback. We do apologize that your order hasn't arrived just yet! We can confirm that our orders typically arrive within 9-12 business days. However, some orders can take up to 18 business days. It does look like your order is currently on the 12th business day. According to your tracking information, it does look like your order is still in transit to you! I hope this helps. We hope you enjoy your color. |
It dried my hair and so brittle after I use this product.I am loosing so much after using this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarmen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Custom Colour SetI was very happy with the set. Wasn't sure that I would be able to manage it myself but delighted with both the colour and condition of my hair afterwards. The smell of shampoo and conditioner was gorgeous! Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love love loveI will be doing my own hair from now on!! I love esalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Alyssa! Thank you for the wonderful review. We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Custom Color SetPerfection!! My hair looks great and the color lasts long!! It also makes my hair feel healthy just like I actually went to a salon!! Beautiful color!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Dawn, thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your lasting smooth results! We appreciate you sharing, and Happy Coloring |
soft, shinyI get lots of compliments on the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Lisa! We are super happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We appreciate your feedback and look forward to blending your next color soon! |
Darker shade betterI liked the shade but it seemed to fade quickly and greys showed quicker. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Melinda, we’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
colorMuch better grey coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Lela, thanks so much for your feedback! We are so very happy to hear that you are loving your adjusted customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great productWorks good just need to find that perfect tint for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Melanie! Thank you so much for sharing your feedback with us! We're so happy to have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Didn't cover the greyI loved everything up until I saw that the grey at my temples was still grey, it didn't cover. Even Clairol covers that grey. Very disappointed since the whole reason I color is to cover the grey. Update: Thank you for response, I will try again it seems using the Stain Guard may have been the issue. Instructions should include that if stain guard touches your hair it will prevent hair from being colored. Now I know when I go to salon why they put it on after coloring which is opposite of Instructions provided with kit. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |