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Color Set
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66,689 Verificado Comentarios de clientes |
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I look fabulous!eSalon is easy to use and makes me look younger, like I did before I started getting grey hair. I always feel much better about myself after coloring my hair with my custom color set. Thanks, eSalon, not only for the color upgrade, but the mental health upgrade too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Hoping 3rd try is the charmI can only guess that communicating “light Auburn “is a challenge because I keep asking for it though right now I’m just getting closer to “light brown sugar with golden highlights”. Cannot seem to communicate “the red component” even after sending pictures. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMidwestL - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Simply the best 👌Best color results 😍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Christina, we truly appreciate your feedback and are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Final result was perfect!You listened and you delivered! I am so happy with my end result. It’s almost literally the color of my natural hair. I’m so pleased! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAimee - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
GreatHowever I have very long hair and understood I was paying for 2 bottles at 32 dollars every time you charge me and some change. I have complained before that I don’t have enough product for all of my hair but still this keeps happening. Am I missing something? Is there a way I should be doing this that I missed? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Arrived late!When the color set I purchased and paid for shipping arrives late with no tracking updates it's useless. I had to get my color from another vendor. I see you have have a 100 percent satisfaction guarantee, so please refund my money. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
Cancel my auto shipI need to cancel my membership. I’m not going to color my hair anymore. Cancel my auto ship. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGail - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Still NO RedI’m very unhappy with the color, even after speaking with a colorist, who offered me a complimentary kit before I canceled. My hair is now a lighter brown, but not reddish at all. I’m going back to Garnier. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaure - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color set is great!The color is truly a great match and lasted the six weeks. I am 80% gray so that is saying something. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVal - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future! |
Sceptical with colourWhen my package arrived it was packaged well with care. I read through the instructions each step of the way and managed to use the colour without too much mess. When I put the colour on my hair I thought it was going to be too dark x worried the re growth would not match the existing colour that had outgrown. It was 6 months since my last hair salon visit and could not justify the cost . Well I have to say I am chuffed to bits with the results however I do miss some strands of grey even though I took my time and thought I covered it evenly. It’s not that noticeable though. I have since adjusted my colour slightly. As I missed some grey at the top? Would my new colour on next order cover the grey I missed and blend well with my first purchased colour. Overall really pleased and well worth the money. Shame I don’t save some formula to cover my missed greys can you help??? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |