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SuperklasseIch bin wahnsinnig zufrieden, die haare sehen suuper aus und fassen sich total toll an 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent customer serviceI love my new color! This is the 2nd time I've had to adjust my color, and I've been happy every time. And with this particular shipment, I had a postal issue, and Esalon quickly fixed it for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
i love love love your product-the color is so long lasting and covers the grey perfectly- i recommend it to any one it is better than a salon product. thank you so much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRita - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Over processed haurBeen trying for ages to get rid of my really dark hair and go lighter. It’s just about there now and I’m really pleased with my new colour and the tones through my hair. Thank you so much. I’ve got the highlight set to try too so fingers crossed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great hair dyeLovely colours and smells nice to 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Like the content but too orangeIt came a bit too orange. Took 4x washes to quiet the colour . 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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It Looks Good on MeI like this color - it could be a bit brighter, more red less brown - but I do like it. Especially like it with the highlights. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
AwfulLiterally the worst hair dye I've ever had. Including the ones from superdrug. My roots and ends are different colours! I asked for a refund and got hair credits for next time which I won't be using because the quality of this product is so bad! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Charlie! We are so sorry to hear that the hair color didn't meet your expectations. WE'd love to review your formula to offer you a solution. Please check your emails, we've just contacted you. Have a great day! |
Giving it one more try.Didn’t completely cover my gray. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Faded very quicklyColor faded within 2 weeks and gray hair was again visible despite following the instructions. I only wash my hair approximately 2x a week with color-safe products. I’m not sure what else I could have done to maintain the color. The color itself was lovely. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaula - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |