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Color Set
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66,713 Verificado Comentarios de clientes |
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I'm not a ProTerrible results. Top of my head is super light bottom is dark. I realized I'm not a professional. I'm not coloring my own hair again. So disappointed. I look ridiculous. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Colore okGrazie il colore era ottimo. Rifisserò quando ho bisogno la consegna. Mi sono trovata molto bene. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Love the color blendI really like/love the new color blend. It's natural color for me. I just got really behind on getting it done this time, so moving next shipment out a bit. Thank you for your detail! Pam 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPam - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Beautiful haircolorI love my esalon hair color. The color is just what I want. Thank you esalon. Happy customer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
easy and professional lookingOnly complaint is plastic gloves are too small. Send some extra large. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Left wonderingI have questioned the last several shipments, wondering what has changed? Initially I was told everything was the same but I can't believe that. My hair is left feeling coarse and brittle, the product is more difficult to mix and apply. Now I am seeing more reviews on your site that other people are experiencing the same problem. Having a hard time covering the gray with the last couple of orders. I have been using this for several years and never had this much of a problem but the last six months or so have definitely been different. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Still turns my hair Brassy/RedI give up! I have tried this and each time my hair is brassy/red. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not cover greys at allVery disappointed I found the directions to a T and it did not work at all I had a redye it two days later 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSummer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn't cover the grey rootsFollowed instructions and roots are different color than rest of hair. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatrice - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
No gray coverageDoes not cover grays 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |