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Color Set
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66,713 Verificado Comentarios de clientes |
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FinallyI actually got the color I've been after. Don't know why the past products never gave me this color, but as long as it stays the way I like I'm good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNazirah - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. We look forward to the next opportunity to delight you! |
CouleurCouleur qui tire sur le roux malgré quelques ajustements, pas mal de casse des cheveux 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Maybe I am too finickyThe last time I colored my hair with the personalized formula from esalon, my hair right away pulled red/orange, and this was an already adjusted color from the previous coloring. Esalon had sent me a toner, which worked to tone down the brassiness. They were kind enough to send me a free extra bottle of coloring so that I could do my whole hair along with the roots. But the adjusted color is very dark brown. Too dark for my coloring. I’ve been shampooing each day and I am going to do a vinegar rinse to try to lighten it a shade. I know their goal was to take out the red tones, which I requested, but I wish there could be a happy medium of a lighter brown that isn’t brassy. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachael - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Perfect colorBeautiful color & great grey coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnette- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect ColorI am very pleased but also Impressed. Color was perfect, easy instructions and awesomely matching! Will continue to buy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVirginia - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Lieblingsfarbe gefundenEndlich meine perfekte Farbe und das automatisch nachhause ! Ich liebs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect adjustmentI needed to adjust my color after a move to a sunnier location changed my skin tone. The colorist got it right on the first try, based on my photos. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - Thank you for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Unhappy with the productFirst orders works excellent on my hair, great coverage on grays, I received to much compliments, but after using the product for consecutive months the product not works like before , not coverage on grays I decide to stop buying the product, I was expecting same quality for all my orders also the price is to high. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarmen - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Extremely disappointed with outcome of colorI was very excited and hopeful to try this product. Unfortunately, the outcome was extremely disappointing. I'm not even sure what to call my hair color but it is far from what I requested. I had ordered a platinum blond and sent the pictures and answered all the questions. I followed the directions to a T. My hair turned out a reddish brownish much darker than expected hair color. Also, it did not cover a lot of the grey. It is not even close to being blond. I am going to have to go to a salon to have it professionally corrected. I sent the last order back to you. I would like credit for both of the coloring kits please. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarilyn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
schlechtIch habe gekriegt Braun Braun Braun!!!!!! Dunkelblond ? Nicht mal daneben ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOlga D. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |