|
Color Set
|
66,566 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Still waiting to like my haircolorIt's still too brassy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosEileen - We’re sorry that your recent formulation turned out brassier than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
Not as light as I was hoping forI wanted a light blond. What came out was not much different than my natural color. I have pretty long hair I only got one bottle of color to do my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSharrie - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
Lasts as long as store box colorMy roots started showing gray 2 weeks ago. My next shipment isnt for over 20 days. The color was.The color I wanted but I get that in box color as well. I will be canceling. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMelissa - We’re sorry your recent order didn’t provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
Color was great!I loved the color and the color remover wipe was awesome! I am however, disappointed that the color didn't last any longer than my Clairol box I usually buy for 8$!! My hair felt very sticky for the first few days. Will not buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosVicki - We are so glad to hear you enjoyed your color and apologize that you were otherwise unhappy. You can keep your hair from becoming sticky by massaging residual color with your fingertips after your application timer goes off, and then you can use clarifying shampoo if you feel any residue the next day. We hope this information is helpful and would like to inform you that we've notified your colorist to, should you decide to reorder, make adjustments for longer-lasting results. |
ColorLast color was lighter, but not surehow it will look.I made the mistake of coloring my whole head and since your color stays so well it hasn`t faded much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Brown & drabI had a red base color with red and copper tones pulled throughout my hair. After applying the first color selected for me it came out brown and drab with no depth. Hopefully the new formulation will be better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJessica - We’re sorry that you were unhappy with your initial color results. We see that your colorist reviewed your comments and adjusted the formulation for your recent color order to deliver results better suited to your needs. We look forward to hearing your feedback on this formulation soon. |
too strongformula too strong even though I used exactly as read in instructions it singed most of my hair off at the roots. Beautiful color though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
HorribleI specifically mentioned that there was red in my history and that was overlooked. My hair turned orange and was awful! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSusan- Thank you for sharing your feedback with us. We apologize that your color came out differently then expected. You can always give us a call and talk to your colorist so that we can best understand your hair color needs. Again, we are sorry that your hair color results did not turn out as expected. |
Not to happyMy top head/root area didn't get to well. And my hair faded right away by the second week. My hair looked dull not shinny. I has to redo my hair with box tint from store, I did a medium Auburn. It looks better. I think that color just wasn't for me? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAndrea - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not happyMy colour turned out very dark once again, even after expressing how bright I wanted the end result to be! Not only that, my roots and my ends were two different colours and I had little to no gray coverage. Extremely unsatisfied! I was very happy with the very first colour I received and then every colour following I was very dissatisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTobey - We apologize that your color turned out differently than you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation. Again, we are sorry that you were unhappy with your color results and hope you consider using our service again in the future. |