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Color didn't turn out rightThey sent me the "blue black" color (which is what I wanted), but it turned out just black. When I was dying my hair, I could see the blue tint in the dye....but literally after washing and drying, my hair turned out to be just a soft black with absolutely no hint of blue. I was disappointed because I followed the instructions word for word. It's still a nice color, but not entirely what I wanted. Wish I can post before and after pictures. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlisha - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Very poor qualityVery poor. Dont Hate it...just very poor quality. By following directions to the letter...15 minutes on the roots....10 minutes on the rest...use left over color to lather up and rinse. Now after my hair is dry...grey is NOT COVERED....Hair feels like straw. Nice and Easy works much MUCH better.... I will not reorder.....ever. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Messygray came back as quickly as salon or drugstore brand. After several days after coloring still coming off on pillow cases Color was great but not worth the extra expense compared to drug store brands 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still Waiting On Devilvery. Seriously?!How long does it take to receive the product? I can promise you I'll cancel when I receive it. I pay shipping for a two week delivery? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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color niceI need more gray/white coverage. Color doesn't seem to last very long. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryl - We’re sorry to hear that your hair color faded faster than you expected and that you needed some more grey coverage. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
My Hair is two different colors the roots are gold and the Hair is medium brown,I HAVE A WEDDING SUNDAY 8/7/2016. HELP! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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too darkMuch too dark and after a week already grayhairs.Also the matchup shampoo and conditioner does nt work. Really not satisfied by the esalon products 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just alrightUnfortunately, although the color was supposed to have Ash tones and minimize red and orange, it faded to an unattractive reddish color at the hairline. Although that may be because that's where most of my gray is, I had been using Preference by L'Oreal in Dark Ash Brown for years and I never had that type of fading. I tried e-salon because it's often difficult to find the L'Oreal, but I just don't think it works for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Convenient but missing somethingConvenient but can't get to multi tones like I would really like 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWanda - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Too dark!I asked for red tints. All I get is dark, almost black! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |