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Color Set
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66,516 Verificado Comentarios de clientes |
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ColorToo dark. Not happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatti - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
Dod not blend with rest of hairI have a red tint with grey around my face. The red stood out so much it looked awful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosToni - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
TerribleJust plain terrible. I don't think the colorist listen when you try and explain things to them 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrandy - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Can not use.This hair color dried my hair and I can not use it anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDottie - We’re sorry that your hair felt dry after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
just okthe color has pretty tones to it, but it's difficult to follow directions and not get it on your ends and now my ends are lighter than my roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Turned my hair orangeExpected light brown, instead it turned my hair orange! Will not be a return customer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
HaircolorColor is not AT ALL how it is described very disappointed with the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristine - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
grays, grays, grays.Although I was told to leave the color on for a longer period of time I still have greys that show up within a week. Not all over, but near my temples where it can be seen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re sorry your recent order didn’t provide the coverage you expected. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
It is a little red.Don't get me wrong, I would rather have a little red than grey. I love your hair color because it has a lot of color dimensions to it. We are going into winter so it is not a big deal, but I am very dark complected. I have Olive skin. I should have told you guys that my hair does have some red in it. It was more reddish when I was a toddler. Can I send you guys some pictures to show you what I mean? I want to order again from you guys in a couple of months and I just want to give you a heads up. I don't know if there is anything you can do. Thanks, Samantha 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Toxic SmellI wish the ingredients were more natural I almost couldn't use the product for trying to get past the extremely strong odor. Although the color itself came out better than I expected and I'm very happy with the results yet the smell was almost unbearable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEricka - We're pleased to hear that your results came out better than expected and that you're happy with your hair color. We apologize that you feel the smell of the color is strong. Since coloring hair is a chemical process, we need to use developer to cover gray. Another option would be to use a demi permanent color that would only blend your gray. We have gone ahead and made a note to your account to discuss this with you during future orders. |