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Color Set
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66,516 Verificado Comentarios de clientes |
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Way darker and does not stayThen they keep shipping and the site doesn't allow u easily to cancel alrogether 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just not enoughI have very thick wavy hair and there is just not enough color. It isn't worth it for me and I'm not sure about the color...at all...😳 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You color. We're always looking to improve our service and products, and truly value everything our clients say. We see you were able to speak with a representative. We hope to continue helping you find hair perfection! |
The color was pretty... butIt did not stay on my hair but 4 days and it had already faded tremdendously! I will not purchase anything more. I just wish that I could cancel my account on their website before they charge me again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not satisfiedNot happy with my color,it made my hair feel like straw, please cancel my account. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - We’re sorry that your hair felt stiff after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
CANCEL NOW, RETURND THE LAST ORDER, STOP NOW I DONOT LIKE LIKE YOUR PRODUCT ,Do not. Send another order!! I returned the last order for a refund! Cancel Now! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A little too redA bit more red than I had expected. Really pretty shade but I prefer more brown. My roots are a little to light, it was recommended that the shade I had picked would be too dark. It came out the opposite. Followed the instructions to a T as well.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdeline - We’re sorry that your recent formulation turned out brassier than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
stop deliveryi got rashes! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good colourNice colour but wanted a full head not just a root touch up as it was the first time I used this colour. So there wasn't enough to go on all my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoanna - Thank you for reaching out to us. Upon reviewing your profile, we can see someone has already contacted you to remedy the situation. We can't wait to create your perfect hair color! |
Store Bought performs betterI love to help my wife with her hair. I was excited to try this product. Sadly, the store bought product is cheaper and performs much better. I will not purchase this again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAl - Thank you for your feedback! We have gone ahead and refunded your order per our satisfaction guarantee. Thank you for giving eSalon a try! We will be reaching out to you shortly. |
Hair colorThis hair color was too brown and under a month, it faded out and I'm back to my original hair color before I dyed it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHannah - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |