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Color Set
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66,541 Verificado Comentarios de clientes |
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Hair colorMy hair is difficult to color, so I called and spoke with a colorist. The color still turned out horrible! I even sent pictures. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
SadI didn't like the color so different then last time was so wanting a shade lighter and this is not lighter its darker Yucky! Good Thing Is Its Been Three Days And I Haven't Seen gray yet! I really needed this color to be right. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVanessa- Thank you for sharing your feedback with us. We apologize that your hair color did not turn out as expected. Per our Satisfaction Guarantee, we have gone ahead and reached out to you regarding this matter to best understand your hair color needs. Again, we are sorry that your recent color was not completely satisfactory. |
They autosendI didn't like the first color as the coverage was not very good on gray. I will stick with a salon, and they automatically signed me up for autosend so now I have another which I didn't want for more than 2 times the price!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy- Thank you for sharing your feedback with us. We apologize for any confusion regarding our service and that your color did not provide the coverage you were looking for. Per our Satisfaction Guarantee, We have gone ahead and reached out to you regarding this matter. Again we are sorry to hear that you were dissatisfied with your experience. |
Comparable to the hair color I buy in the storeThe hair color doesn't seem to color the roots any better than the product I buy in the store. The color is nice and looks natural. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosApril - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Not satisfiedDye does not last as long as stated. Three weeks and gray is showing again. Let dye sit for 30 mins. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
BrassyColor turned brassy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDelaine - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Nothing specialThe color wasn't as good as the brands at the store. Too expensive. Will buy Revlon from now on. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Like the color but.......it doesn't last as long as my previous demi-permanent hair color and noticing hair loss 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeidi - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color wasn't so GreatThe color didn't last me very long. I thought it would last a bit longer than other products I've used but it was about the same as some store brands I've used. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No gray coverageHello, my most recent formula did not cover my gray at all. I have dark brown hair and it made my gray which is prevalent at my temples and on top of my head wear it parts, golden. I had to purchase over the counter hair color to do my roots. Unfortunately no root coverage. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSonia - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |